Class Underwriter – UK Property

Job Profile Summary

Contribute to   Underwriting, Portfolio Management, Strategy & Planning Activities   supporting profitable   operation of the   UK   Commercial Property   book   and development of colleagues.

Job Description

- Underwrite   UK Commercial Property   risks   in accordance with   the agreed business plan, underwriting appetite,   guidelines   and reinsurance programme.

- Actively contribute to the development,   implementation   and delivery of the underwriting strategy for the   UK Commercial Property   portfolio.

- Produce and   maintain   the business plan for review and agreement by the Divisional Head.

- Own the monthly and quarterly forecasting process for the   UK Commercial Property   class and   monitor   performance against plan.

- Seek out new business opportunities and provide a full and comprehensive service to brokers and clients in relation to   UK Commercial Property   business.

- Actively support marketing, broker relationship   activity   and client engagement for the   UK Commercial Property   team, including travel to visit existing and potential clients as   required .

- Manage team members as   required   and support the training, coaching and development of junior underwriting and modelling colleagues.

- Liaise with local offices and relevant internal teams to support effective underwriting, exposure   management   and portfolio management.

- Develop and apply the use of modelled data to support pricing, exposure management, rating model   assessment   and portfolio decision-making.

- Undertake peer review of risks as   allocated   in line with risk and compliance frameworks

- Take responsibility for the accuracy and upkeep of written premium data on Charisma and other relevant systems for all risks written within the area of responsibility.

- Monitor statistics, claims and portfolio performance, reporting findings as   required .

- Ensure compliance with regulations, underwriting governance requirements, and relevant system/data maintenance obligations

- Undertake other ad hoc duties as   required .

- People leadership – create,   lead   and support an inclusive environment that values individual differences and leverages diversity.

Regulatory Responsibilities

Manage the relationships with Customers,   Agents   and Service Providers:

- Advise,   assist   and service customers on insurance and risk matters to promote customers’ satisfaction

- Foster positive relationships with customers and   attain   an understanding of their needs

- Ensure that customer complaints are promptly   identified ,   recorded   and referred as appropriate

- Ensure all required annual product review assessments are completed for department   in a timely manner

- Ensure all Chaucer Group Product Governance processes in the UCM are followed

- Ensure that the principles of providing good customer outcomes and the fair treatment of customers are upheld by Agents and Service Providers.

Skills and Competencies

- Extensive knowledge and experience of the   and UK commercial property insurance market.

- Microsoft office, Excel

- Leadership capability, with experience contributing to underwriting strategy and portfolio planning.

- Excellent organisational skills

- Excellent communication skills at all levels

- Collaborative approach and ability to work effectively as part of a team.

- Adaptable and able to work   effectively   in   a high- pressure environment .

Education

- ACII   qualified

ABOUT US

Chaucer is a leading insurance group at Lloyd’s, the world’s specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups.

Our headquarters are in London, and we have international offices in Bermuda, Copenhagen, Dubai and Singapore to be closer to our clients across the world. To learn more about us please visit our website.

Chaucer is committed to diversity, actively values difference and respects people regardless of the protected characteristics which are outlined in the Equality Act 2010 (UK legislation) as a result of the Equal Treatment Directive 2006 (EU legislation).

A diverse workforce and an inclusive workplace are core to our success as a business and integral to our winning strategy and culture. We recruit from the widest available pool of talent, and our hiring, assessment and selection process is fair, free from bias and one which ensures we select the right person for the job, based on merit. We are committed to promoting a culture that actively values difference, and recognises that everyone has the right to be treated with dignity and respect throughout their employment.

We are open to considering flexible working arrangements for all roles and encourage you to outline your needs during the interview process.