About this role
Reports To: Manager - EB Sales Large and Medium Enterprise North-Central
Division: Enterprise Business
Mission:
- To provide professional account management inputs to the creation and maintenance of Enterprise Solutions sales strategy and plan that will deliver shareholder value.
- To direct enterprise sales efforts for allocated corporate accounts within the framework of agreed account development plans which meet operational targets for revenues, profitability and customer satisfaction.
Description
- Increase MTN market share by achieving a set target through the acquisition of new accounts as well as development and maintenance of current accounts.
- Account for the fulfilment of the sales process – from lead generation to bill delivery.
- Seek new clients and create more business opportunities daily, from existing clients, to increase company revenue.
- Conduct research on potential customers and their disposable income using the data mining system.
- Carry out continuous analysis of relevant industry to identify new prospects or opportunities for the corporate sales department.
- Prepare and present all corporate sales (weekly and monthly), contractual documentation and status reports according to MTN quality standards.
- Carry out continuous analysis of relevant industry, to identify new prospects or opportunities for the corporate sales department.
- Log all customer requests for service, queries and complaints, escalate and troubleshoot where necessary.
Education:
- First degree in any other related discipline
- Fluent in English
Experience:
3 - 7 years’ experience in an area of specialization; with experience working with others
- Experience working in a medium - sized organization