ITEST Administrative Assistant

The ITEST Administrative Assistant will provide administrative support to the ITEST department. This is a permanent position based in Wellington, Western Cape.

Main Responsibilities

- Prepare reports for the various precision farming services offered.

- Conduct quality control on reports.

- Printing and binding of books (GIS maps) for clients.

- Send printed books to the relevant Agriculturist.

- Data capturing.

- Daily follow-up on outstanding corrections and with the relevant Field Technician regarding differences in the information provided.

- Handle any email, WhatsApp, or Smartsheet requests for all ITEST services.

- Respond to queries and requests from the lab and ITEST team.

- Extract MYFARMWEB data for each client and compare it to Smartsheets. Follow-up to fix inconsistencies and translate crop and growth stage for Afrikaans clients.

- Compare, translate, and submit all information received from the Automator.

- Communicate with the lab regarding any changes to lab reports.

- Respond to any requests from the Support Agriculturist, Field Technician, or Agriculturist teams regarding lab reports.

- Control the Smartsheets for all ITEST services and record all intake forms and App information on the relevant Sheets.

- Monitor courier services and lab analyses turnaround times and follow up with relevant parties if there are delays.

- When you receive lab analyses, review and save them before uploading them to Smartsheets and renaming them for the ITEST team.

- Complete and conduct the quality checks for the DRISS’ within the allocated turnaround time.

- Ensure all completed DRISS’ and reports are sent out.

- Locate missing samples and send through all necessary communication regarding rotten samples.

- Ensure all Intertek submissions and paperwork are submitted promptly.

- Confirm that Intertek receives the samples and that the analyses are sent to the ITEST team the next day.

- Ad hoc or other related duties as assigned.

Skills and Capabilities

- Able to maintain high standards under pressure

- Effective organisation and prioritising of tasks

- Able to think on your feet and know when to ask for assistance

- Excellent attention to detail

- Dedicated to delivering fast, efficient, accurate, and quality work

- Able to function independently as well as part of a team

- Excellent communication skills

- Comfortable with routine work, but flexible enough to adjust to ad hoc situations

Minimum Requirements

Qualifications

- National Senior Certificate or diploma in Administration or any other relevant qualification

Experience

- Administrative experience would be advantageous

Other specific requirements

- Full professional proficiency in Afrikaans and English (speaking and writing)

- Computer literate with high proficiency in Microsoft Suite (Word, Excel, PowerPoint)