Associate, Quality Operations

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

This position is responsible for ensuring the design transfer and manufacturing operation activities of medical devices produced meet the requirements of Alcon standards, 21 CFR Part 820, Part 11, ISO 13485, the Medical Device Regulation (MDR) and other applicable regulations and standards. This position supports both Program Management and Operations through all phases of our medical products lifecycle, these activities include, but are not limited to, validation, nonconformance, customer complaints, risk assessment and support maintenance of the QMS.

In this role, a typical day will include:

- Provide operational support for product release to ensure it meets all quality and regulatory requirements when necessary.
- Conduct and support investigations for non-conformances, FAAs and customer complaints. Review and approve validation protocols and reports; ensure compliance with established procedures and sound validation methodology.
- Provide e-compliance oversight to site CSV activities.
- Provide quality oversight to activities related to calibration, preventive maintenance, spare part assessment and associated deviations.
- Support internal and external audits and is responsible for audit finding closure, as required. Work with cross-functional teams to resolve operational quality issues
- Trend, analyze and monitor key performance indicators, suggest improvements and escalate to supervisor/management as necessary Identify improvement opportunities and lead/support the implementation activities to improve performance and efficiency.
- Meet quality objectives set by management & comply to Alcon, QMS and Safety requirements.
- Performs any other duties as assigned by Supervisor according to business needs.

What You'll Bring to Alcon

- Bachelor/ Degree in Science, Life Science, Engineering or other appropriate education and experience in pharmaceutical and medical device industry.
- 2-3 years of experience in Quality Assurance or Quality Control in a Pharmaceutical and Medical Device
- Have good knowledge of cGMPs, ISO13485, 21 CFR Part 11 and/ or ISO9001 requirements.
- Knowledge of Change Control, Document Control, Training Systems and/ or Non conformance systems will be of added advantage.
- Must be able to work independently and have good decision making ability and interpersonal skill.
- Must have strong communication skills, ability to work within and/or lead a team, with good problem solving skill.

How You Can Thrive

·       Lead procurement for a critical manufacturing site with high visibility and impact.

·       Partner with site and global leaders to shape sourcing strategy and supplier relationships.

·       Grow your leadership capabilities in a collaborative, performance-driven culture.

·       Contribute directly to operational excellence, cost competitiveness, and supply continuity.

·       Collaborative Culture – Work alongside passionate and diverse teams in a dynamic and inclusive environment that encourages innovation and teamwork.

·       Impactful Work – Be part of a purpose-driven company that is improving lives by advancing eye care solutions worldwide.

·       Recognition & Rewards – Your contributions are valued and recognized through competitive compensation, performance incentives and career progression opportunities.

·       Global Exposure – Join a world-class organization with opportunities to collaborate across international teams and gain global industry insights.

·       Work-Life Balance & Well-Being – Enjoy employee wellness programs, flexible work arrangements and initiatives that support your well-being.

At Alcon, we empower our people to make a difference while growing their careers in an exciting and supportive environment. Join us and see brilliance in every opportunity!

ALCON Careers

See your impact at alcon.com/careers

ATTENTION: Current Alcon Employee/Contingent Worker

If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

Find Jobs for Employees

Find Jobs for Contingent Worker