About this role
A Carillon Christmas is a six-week holiday festival during which the 65-acre Carillon Historical Park campus is transformed into a winter wonderland. The event features holiday decorations, special activities and music, miniature train rides, and an opportunity for guests to tour all our historic exhibits at night.
Basic Function:
This position exists to ensure our guests have a high-quality and enjoyable experience by serving hot food, pre-packaged snacks, and beverages in a timely and accurate manner.
General Responsibilities:
Greet guests and accurately take food and beverage orders
Process payment from customers
Prepare and deliver food and beverage orders quickly and accurately
Keep service and food prep areas and utensils neat and clean
Answer guests questions and ensure they have everything they need
Build rapport with customers to create a positive atmosphere
Answer basic questions about Carillon Historical Park and A Carillon Christmas
Communicate customer feedback to the appropriate staff
Additional duties as assigned by management
Qualifications
Qualification Requirements:
Must be at least 16 years of age
Valid work permit required for minors
General cash handling experience preferred
Outstanding communication and customer service skills
Strong attention to detail
Effective team member
Ability to multi-task
Effective stress management and conflict resolution skills
Available for evening and weekend shifts is mandatory to align with festival hours