Control Room Supervisor

RNWBLTempe, ArizonaOn-siteFull-timeSenior, 5–8 yearsListed 6 hours ago

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About this role

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About RNWBL

About Us
At RNWBL, we know that our greatest strength lies in our people. We hire individuals who are driven by purpose and a commitment to excellence. Our team is dedicated to delivering superior service and ensuring client satisfaction at every step. Supporting some of the largest and most reputable companies in the industry, we are committed to pushing the boundaries of what's possible, providing innovative, safe, and cutting-edge solutions that set new industry standards. Power Your Purpose. Join Our Team.

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About the role

The   Control Room Supervisor   ensures   optimal   performance, regulatory compliance, and efficient operations across RNWBL’s renewable energy fleet, including wind, solar, and Battery Energy Storage Systems (BESS). This customer-facing role serves as   an   escalation point for issues, acts as the   backup   CIP Senior Manager for both Generator Owner (GO) and Generator Operator (GOP) functions (including subcontracted GO services)   and   supervises the   Control Room Operators. The   supervisor   will drive continuous improvement in operations and compliance. Travel may be   required   to RNWBL offices, power plants, and customer locations.

Leadership and Team Management

- Oversee the Control Room   team,   making recommendations for   hiring, firing, scheduling, and performance management.

- Mentor and guide the   Control Room   Operators to promote cross-team collaboration and alignment with contractual obligations.

Operational Oversight and Continuous Improvement

- Develop,   maintain, and train staff   on   operational standards, procedures, policies, and best practices for operations.

- Coordinate with Asset Management, Plant Owners, and stakeholders to ensure   optimal   plant operations, including continuous improvement in operator logging, work order management, credential management, and scheduling.

- Assist   in   plant onboarding into the ROCC, ensuring seamless service delivery, compliance verification, and maintenance of plant information, documentation, and distribution to operational personnel.

- Assist   in the   development   of excellence   efforts across Performance Engineering, Maintenance Engineering, and Asset Management.

- Act as   a   customer escalation point for issues,   maintaining   relationships and   forwarding   ad-hoc data requests.

Compliance Management

- Serve as   backup   for the   CIP Senior Manager,   assisting   in   monthly compliance assessments,   interfacing with   third-party compliance vendors, and ensuring day-to-day adherence to NERC CIP requirements.

- Track   compliance capabilities during plant onboarding, track GO/GOP responsibilities, and coordinate with field personnel for execution.

- Respond and coordinate in real-time to ongoing events to ensure compliance.

Financial and Vendor Management

- Oversee third-party services for field escalation support, ensuring costs   remain   controlled as the fleet grows.

- Coordinate with third-party security vendors for network implementation.

Strategic Planning

- Coordinate the   acquisition of   technology enabling ROCC services.

- Develop KPIs and SOPs for ROCC.

Benefits

- Competitive compensation
- Medical, dental, and vision insurance
- 401(k) with employer match
- Paid holidays and vacation time
- Career Growth Opportunities within Wind, Solar, and BESS sectors
- Employee Assistance Program (EAP)
- Continuous Professional Development Support