Payment Operations Specialist - Accounts Payable

Are you ready to work for a more active world?

At Bioventus, our business depends on developing our people. We invest in you and challenge you to be the best. We value our colleagues for their different perspectives and individual contributions, and our leaders listen. Our success rests on working together to achieve shared goals and rewards. Join a diverse team of global colleagues driven to help patients resume and enjoy active lives.

Are you ready to work for a more active world?

At Bioventus, our business depends on developing our people. We invest in you and challenge you to be the best. We value our colleagues for their different perspectives and individual contributions, and out leaders listen. Our success rests on working together to achieve shared goals and regards. Join a diverse team of global colleagues driven to help patients resume and enjoy active lives.

The Payment Operations Specialist is responsible for the accurate, timely, and secure execution of domestic and international payments. This role manages payment processing, transaction exceptions, account reconciliations, and vendor related activities while maintaining strong financial controls and delivering responsive service to internal and external stakeholders.
## Key Responsibilities:

- Execute and transmit domestic and international payments, including ACH, wire transfers, vendor and customer disbursements, refunds, and returns, within established deadlines.
- Manage payment files, validate transaction accuracy, document payment decisions, and resolve processing exceptions.
- Support vendor onboarding, account maintenance, and change requests in accordance with established procedures and service level agreements (SLAs).
- Process healthcare practitioner (HCP) payments and other sensitive transactions in compliance with applicable policies and regulatory requirements.
- Support escheatment activities, including identifying, researching, and resolving outstanding payment obligations.
- Reconcile cash related general ledger accounts, investigate discrepancies, and coordinate resolutions with the AP Accountant and other stakeholders.
- Monitor payment activity for potential fraud, suspicious transactions, and anomalies; escalate concerns through established channels.
- Research and resolve payment inquiries, account discrepancies, and transaction issues while meeting established service standards.
- Collaborate with internal business partners, financial institutions, and vendors to resolve payment issues and improve operational effectiveness.
- Maintain accurate transaction records, supporting documentation, and audit trails in accordance with internal controls and compliance requirements.
- Exercise sound judgment in resolving routine payment and vendor account issues, escalating exceptions when appropriate.
- Identify and recommend process improvements, control enhancements, and automation opportunities to increase accuracy and efficiency.
- Consistently meet established quality, productivity, and service performance standards.
- Provide cross-functional support and backup coverage for accounts payable activities as needed.
- Maintain proficiency in relevant systems, procedures, and regulatory requirements through ongoing training and development.
- Maintain reliable attendance and punctuality and perform other duties as assigned.
- Holds oneself and others accountable to conduct business in a manner compliant with Bioventus’ Code of Compliance and Ethics, policies and procedures and internal controls applicable to their role.
- Completes other duties as assigned.

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Education and Experience (Knowledge, Skills & Abilities)

- High school diploma and 4 years of equivalent experience or equivalent level of higher education and experience required.  Associate degree is preferred.
- 3+ years AP experience with diverse AP responsibilities to include payments, escheatment, BS reconciliation, and AP workflows and working on small project teams. Solid accounting/administrative background (proven experience with AP and standard accounting)
- Working experience with ERP-systems and preferably SAP. (3 years desired)
- Working experience with Excel. (Pivot tables, vlookups)
- Excellent communication skills (fluent in English).
- Highly accurate and deadline driven.
- Ability to adapt to rapid change as the business develops, capable of working under pressure and manage time effectively.

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Bioventus is committed to fostering an inclusive and diverse community of employees with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, disability, gender, veteran status, gender expression, gender identity, nationality, race, religion or sexual orientation.    All individuals, regardless of personal characteristics, are encouraged to apply.