About this role
CLOSED ON WEEKENDS!!!! Mercedes-Benz of Elmbrook on Hwy 18 in Waukesha has a fantastic customer base and outstanding technicians. We are looking for an outgoing person who enjoys engaging with customers to join our team as an assistant service advisor.
- Support the Sprinter Advisor and or Mercedes Benz advisors in daily operations and customer interactions
- Greet clients, assist with vehicle check-in, and ensure a smooth intake process
- Communicate service updates to customers via phone, text, and email
- Coordinate vehicle movement between service lanes, technician bays, and the car wash
- Prepare repair orders and ensure documentation accuracy
- Maintain a clean, organized, and welcoming service reception area
- Assist with loaner vehicle coordination and key management
WE OFFER:
- Paid training
- Paid vacation
- Flexible work hours
- Medical, dental, and vision
- 401K
- Closed Weekends
REQUIREMENTS:
- Proven record of achieving exceptional Customer Satisfaction
- Above average energy level
- A desire for a long term career with a growing organization
- Personal and professional integrity
- CDK computer experience a plus