About this role

Description

Essential Duties and Responsibilities (include but are not limited to)

Customer Services

Ø Professional congenial manner in all interactions with visitors, tenants, and co-workers

Custodial Duties

Ø Maintenance all areas of Basin St. Station, including office and event space, as scheduled, to specification of Manager

Ø Maintenance of a clean, debris free parking lot

Ø Proper disposal of all trash from all areas of the building as required

Ø Organized clean maintenance of trash dumpster and dumpster area

Ø Assessment of deficiencies to determine if outside specialists are needed

Ø Maintenance of carpets (vacuums/shampoo) and terrazzo floors

Ø Timely completion of set up and break down for meetings and events as coordinated with Manager

Ø Coordination of linen preparation and pickup

Ø Inventory, receipt & audit, and storage of linen, supplies and equipment as needed

Ø Self-Management of daily and weekly time based on weekly forecast of events and duties

Other Responsibilities

Ø Availability to communicate via radio at all times

Ø Support of gift shop and travel counselors with moving of heavy items or restocking supplies

Ø Completion of any request made by supervisor

Qualifications

Basin St. Custodial Staff must be able to perform each essential duty as listed above satisfactorily.

Reasonable accommodations relating to duties or work environment may be made to enable

individuals with disabilities to perform the essential functions.

Competencies

Customer Service

· Responsive to visitors, tenants needs in a courteous, eager, timely manner

Written/Verbal Communication

· Ability to read and write in a clear, professional manner and tone

Mathematical

· Proficient in addition, subtraction, multiplication, and division in all units of measure, using whole numbers, common fractions and decimals

· Computation of rate, ratio and percent

· Ability to inventory accurately

Physical Demands

· Standing, walking, climbing, sitting, using hands and fingers, handling or feeling, reaching with hands and arms, climbing or balancing, stooping, kneeling, crouching, crawling, hearing, talking

· Occasionally lifting and/or moving up to 50 pounds

· Pushing and pulling loaded laundry & trash carts

Performance Criteria

1. Customer Service

Communicates in a friendly, courteous, and professional manner. Takes appropriate action to

satisfy guest needs, eliciting positive guest response