About this role
arrivia is looking for a Facilities Coordinator to keep our Scottsdale offices safe, functional, and running smoothly. You will coordinate maintenance, work with vendors and property management, and make sure workplace issues are resolved from the initial request through completion.
This is an onsite position supporting our headquarters and Riverwalk locations.
About the Role
Facilities coordination is the primary focus. You will arrange repairs, monitor recurring building services, and stay on top of vendor commitments. Whether it is a plumbing issue, an HVAC service request, or a planned office project, you will keep the right people involved and follow through until the work is complete.
You will also support everyday office operations, including supplies, food orders, deliveries, and workplace events. This is a hands-on coordination role, not a position requiring you to personally perform specialized trade repairs.
What Youll Own
- Maintenance and Repairs: Arrange qualified vendors to address plumbing, sinks, restroom fixtures, HVAC, and other workplace maintenance needs. Track requests and confirm satisfactory completion.
- Property Management Coordination: Work with property management on building concerns, service access, and updates to internal teams.
- Recurring Building Services: Monitor janitorial services, pest control, HVAC maintenance and filters, and fire and life safety services.
- Vendor Relationships: Evaluate service providers, coordinate and negotiate facilities contracts, and follow up on responsiveness and work quality.
- Workplace Safety: Coordinate safety activities, including first aid and AED training, and help direct responses during emergencies.
- Facilities Projects: Support office improvements and other facility projects by coordinating schedules, vendors, materials, and communications.
- Supplies and Office Orders: Keep supplies stocked and coordinate food, catering, and other workplace orders within budget.
- Invoice Review: Verify workplace-related invoices against goods or services received and serve as the first-level financial approver.
- Deliveries and Events: Coordinate shipping and receiving and support office-based events alongside local site leaders.
- Program Compliance: Coordinate the TRIP Reduction Program to maintain compliance with Maricopa County requirements.
What Youll Bring
- 3+ years of experience in facilities coordination, workplace administration, or equivalent work.
- Hands-on experience arranging maintenance services and managing vendor follow-through.
- Working knowledge of building maintenance, workplace health and safety, office furniture, and common building systems.
- Strong organization and attention to detail, with the ability to manage routine requests alongside urgent issues.
- Clear, professional communication with employees, property management, suppliers, and service providers.
- A service-oriented approach, independent judgment, and consistent follow-through.
- Proficiency in Microsoft Office.
- Ability to remain composed and responsive during urgent workplace situations.
- Ability and willingness to work onsite at both Scottsdale office locations.
- Ability to move office supplies and equipment requiring up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly, with or without reasonable accommodation.
Benefits & Perks
- Unlimited PTO
- Exclusive employee travel rates
- Travel discounts through arrivia programs
- Medical, dental, and vision insurance
- 401(k) with company participation
Who We Are
arrivia powers travel loyalty and rewards programs for some of the worlds leading brands. We help millions of travelers book memorable experiences while delivering the technology, supply, and service our partners build their programs on.
We are investing in growth and in the platform that drives it. Our people bring curiosity, ownership, and collaboration to work that helps travelers experience more.
Our Core Values
- Stay Curious: Explore new challenges and make space to learn, grow, and improve.
- Keep it Real: Earn trust through open, honest, and clear communication.
- Own it: Seek ways to make an impact and take action.
- Win Together: Create a culture of connection and inclusion where everyone can be their best.