About this role
At Dscout, we’re building the most flexible and powerful UX research platform on the market—trusted by the world’s top brands in finance (JP Morgan Chase, Intuit, Charles Schwab, PayPal), healthcare (Aya, Headspace), consumer goods (Keen, Verizon, Target, Northface), and tech (Google, Amazon, Facebook, Meta, Spotify, AirBnB). Our tools help teams deeply understand the humans behind their products, so they can build better ones. We are expanding our smart and driven team and would love for you to join us.
We’re looking for a Senior Product Designer to own the end-to-end experience across our participant-facing ecosystem: web, native mobile, and our Chrome extension.
You combine sharp interaction and visual craft with systems-level thinking, keeping the experience unified across both platforms. You’ll partner closely with product and engineering in a fast-paced environment powered by AI-augmented workflows.
You default to extreme ownership. You define the product vision, hold the bar for what ships, and identify critical gaps before anyone asks.
This is a wide-scope, fully hands-on IC role focused on driving participant growth. As you get up to speed and evaluate the ecosystem, we expect you to identify where design bottlenecks lie and make the case for how we scale the function over time.
How we work
AI environments like Claude and Cursor are first-class design tools here. We don’t throw static specs over the fence or get bogged down in alignment decks. Instead, we use AI tooling to spin up interactive prototypes and live code early, letting us test real interactions and iterate on actual software.
We operate as curious, low-ego builders who value showing over theorizing. We share unfinished work early, critique often, and solve problems collaboratively across disciplines. You will have a direct hand in shaping both our product ecosystem and the way we build together.
What you'll do
- Set cross-surface product vision: Define and drive the design direction across mobile, web, and our Chrome extension, ensuring the ecosystem feels intuitive, cohesive, and unified.
- Act as a core product thought partner: Collaborate across multiple PM work streams to sharpen product strategy, deconstruct complex problems, and find simpler, faster paths to release.
- Execute hands-on at high velocity: Design core flows, components, and high-fidelity interfaces yourself, leveraging modern AI tooling to maintain quality across a wide footprint.
- Bridge design and native engineering: Work in lockstep with engineers to navigate platform-specific constraints, inspect implementations, and ensure production releases match the intended design fidelity.
- Evaluate and evolve design infrastructure: Audit our component libraries and design tokens across all surfaces, establishing a scalable foundation and identifying where future design investments or resources are needed.
- Drive collaborative product discovery: Partner with Product and Research to uncover participant needs, while independently spotting usability gaps and growth bottlenecks to shape upcoming initiatives.
- Directly inspect post-launch performance: Pull data, synthesize participant feedback, and query product telemetry directly via AI tools and MCPs to iterate fast on live features without waiting in a reporting queue.
What you bring
- Senior-level multi-surface craft: Shipped portfolio work showing exceptional visual and interaction design across native mobile, web, and extensions.
- Design system governance: Proven experience building, maintaining, and governing design systems in direct partnership with engineering, including keeping components, design tokens, and interaction patterns aligned across multiple connected platforms.
- Strong systems thinking: You naturally look for recurring patterns, reusable frameworks, and structural solutions rather than one-off fixes, without sacrificing visual polish or interaction craft.
- AI-native daily workflow: Hands-on mastery of modern AI tools to accelerate research, ideation, and production design.
- High technical fluency: Deep interest in frontend implementation details, component architecture, and the mechanics of how software gets built.
- Vision plus execution: Comfort operating at 30,000 feet to shape product strategy, then immediately dropping down to design high-fidelity details.
- Extreme agency & ownership: You identify problems before anyone flags them and own the quality bar from kickoff through release.
- Comfort with evolving environments: High resilience and autonomy inside a fast-moving team that is actively establishing its operating model.
Nice to have
- Marketplace experience: Background designing for two-sided marketplaces, dual-sided user journeys, or platform dynamics.
- Front-end fluency: Practical experience writing code (especially modern React, HTML, and CSS) to build production-grade prototypes or ship interface polish directly.
- Micro-interaction & motion craft: Hands-on experience with motion design (e.g., Rive, Lottie, or code-based transitions) to bring nuance, feedback, and personality to interface states.
- Mentorship & leadership instincts: Experience mentoring other designers, leading design crits, or helping scale a small design function.
Of course, what is outlined above is an ideal set of expectations; however, business needs and other projects and tasks may shift, and additional tasks could be assigned at the discretion of your manager.
Of course, what is outlined above is an ideal set of expectations; however, business needs and other projects and tasks may shift, and additional tasks could be assigned at the discretion of your manager.
About Dscout
Dscout is a team of passionate, empathetic, and curious professionals. As a recognized leader in the Forrester Wave, we’re at the cutting edge of experience research technology. The power of research drives us - how in-context insights from real people can build more enjoyable products and services.
We prioritize learning, sharing, and building. We also deeply value being a diverse and inclusive team and company and look for team members who align with that belief. Join our dynamic team and help shape product roadmaps and business strategies for the world’s most loved brands.
It doesn't stop there. When you join the Dscout team, you will get:
- A strong and competitive compensation package with a built-in bonus and equity program.
- An incredible and progressive benefits package (for both you and your dependents) to support work/life balance, including flexible PTO, 15 company holidays, 12 weeks of paid parental leave, 401k match, and much more.
- An education stipend to support your growth & development, and a remote work stipend.
- A company that is open and transparent with our team. You will know what is happening and why it matters.
Dscout is an equal-opportunity employer that values diversity. We do not discriminate based on identity, including race, color, religion, national origin or ancestry, sex, gender identity and expression, age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law.
If you need reasonable accommodations for any part of the employment process, please email us at [email protected] with the nature of your request and your contact information. We'll do everything possible to ensure you're well-prepared for success during our interview process, while also upholding your privacy, including accommodating any special requests. Please note that only inquiries regarding requests for reasonable accommodation will be responded to from this email address.
When you apply at Dscout, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references, as necessary to consider your job application for open positions. For more information about our privacy practices, please visit our Privacy Policy (https://www.dscout.com/legal/master-access-agreement).
Dscout participates in the E-Verify program in certain locations, as required by law.
Location Flexibility: Dscout is proud to support a remote-first workforce and enable employees to work from almost anywhere. At this time, however, we are unable to hire in the following locations: Montana, Hawaii, Alaska, and Washington DC.
NOTE: DSCOUT NEVER CONTACTS JOB APPLICANTS VIA TEXT, MESSENGER, OR OTHER SIMILAR APPLICATIONS. BE AWARE OF PHISHING AND SPOOFING SCAMS, BOTH VIA TEXT AND EMAIL. ONLY RESPOND TO EMAILS FROM DSCOUT.COM
