About this role
Saviynt IAM Platform Support Engineer
Location: Washington, DC
Employment type: Contract
Indicative rate: $40–$50/hr
Provide advanced support and technical expertise for Saviynt identity governance solutions. Troubleshoot escalated issues involving provisioning, access requests, approvals, workflows, and integrations. Maintain platform configurations and connectors, monitor service health, and work with stakeholders to resolve complex incidents and improve the reliability of identity services.
Core skills
- Saviynt
- IAM platform support
- IGA
- Provisioning
- Access requests
- Workflow troubleshooting
Required qualifications
- Experience providing advanced support for Saviynt IAM solutions
- Ability to troubleshoot complex provisioning and access request issues
- Experience supporting approvals, workflows, and identity integrations
- Experience maintaining IAM connectors and configurations
- Ability to investigate escalated platform incidents and identify root causes
- Strong documentation and communication skills
Preferred qualifications
- Saviynt Enterprise Identity Cloud experience
- Experience providing L3 support in enterprise environments