Customer Service Processor

PrideStaffNorth Brunswick, New JerseyOn-siteFull-timeMid level, 2–5 yearsListed 39 minutes ago

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About this role

### Job Overview
We are seeking an experienced Payment Processor to join our dynamic and growing team. As a Payment Processor, you will play a crucial role in processing and reconciling financial transactions for our clients, ensuring the accuracy and timeliness of each transaction.
### Payment Processor Responsibilities & Duties
Process electronic payments via credit cards, debit cards, and other methods. Ensure transaction data is captured accurately and securely. Monitor and reconcile payment transactions to identify discrepancies. Communicate with merchants to resolve payment issues and inquiries. Implement fraud detection and prevention measures. Maintain compliance with payment processing regulations and standards. Collaborate with financial institutions to facilitate smooth payment processing. Assist in setting up new merchant accounts and configurations. Generate reports on transaction activities for internal and external stakeholders. Provide customer support for payment-related queries and issues.

### Payment Processor Qualifications & Skills
Strong analytical skills to handle data and identify trends. Excellent communication and interpersonal skills. Proficiency in customer service principles. Ability to work under pressure and meet deadlines. Experience in banking or financial services is a plus. Detail-oriented with strong organizational skills. Proficient in basic mathematics and computer skills. Ability to work both independently and as part of a team. Prior experience in payment processing or customer service is beneficial.