Development Operations Engineer, Associate

As an Associate Development Operations Engineer, you will help keep Operations and Regulations applications reliable, secure, and efficient. Working with software engineers, QA, a senior DevOps engineer, and other technical teams, you will support CI/CD pipelines, AWS and other cloud environments, releases, monitoring, production support, security activities, and automation. This hands-on role is designed for an engineer with foundational software, scripting, cloud, and troubleshooting skills who wants to deepen DevOps expertise and progressively take ownership of platforms and services.

A Typical Day in the Life Includes:

- Support CI/CD pipelines, builds, tests, packaging, deployments, environment promotion, and release activities.
- Monitor AWS and applicable cloud environments, applications, logs, metrics, alerts, and dashboards.
- Triage production and non-production incidents, resolve issues, and escalate complex risks.
- Support configuration, patches, upgrades, dependency updates, vulnerability remediation, and environment maintenance.
- Build and maintain tested scripts and automation using Git-based development and review practices.
- Partner with development and QA on tooling, deployments, Agile activities, Jira items, and operational issues.
- Maintain runbooks, deployment documentation, operational evidence, and lessons learned; participate in after-hours deployments and appropriate on-call support.

Basic Qualifications:

- Bachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent practical experience.
- Relevant professional experience in a technical environment involving cloud, software delivery, application support, infrastructure, QA automation, systems, or a comparable area.
- Fundamental understanding of software-development, build, test, packaging, deployment, and rollback concepts.
- Experience in cloud-computing, preferably AWS, and motivation to deepen cloud expertise.
- Experience with Git/source control and basic CI/CD concepts.
- Basic troubleshooting and analytical skills, including use of logs, metrics, alerts, and change information.
- Willingness to participate in operational support, appropriate on-call activities, and after-hours deployments when required.
- Clear written and verbal communication, collaborative working style, strong learning mindset, and security-conscious engineering accountability.

Preferred Qualifications:

- Exposure to AWS services, cloud-native applications, and application or infrastructure monitoring.
- Experience with Jenkins, GitLab CI/CD, GitHub Actions, or a comparable CI/CD platform.
- Exposure to infrastructure as code, containers, microservices, and configuration automation.
- Understanding of REST APIs and JSON.
- Experience with Jira and Confluence.
- AWS foundational or associate-level certification, or willingness to pursue one.