About this role
ROLE & RESPONSIBILITIES
To manage and deliver complex projects through your project team, design, set up and management of leading-edge research.
To carry out account management activities through managing of existing client relationships and looking for new opportunities and,
To manage and coach our people.
- Manage all aspects of running a complex job and higher value work
- Ensure job profitability is achieved to meet the business expectations and instill this in others
- Carry out tasks displaying well-developed research skills, knowledge and thought
- Write complex proposals that meet and where possible exceed the brief requirements
- Accurate analysis and interpretation of data, providing strong recommendations
- Direct and design analysis plans and develop new models and approaches (qualitative research only)
- Conduct workshops and creativity sessions displaying a high level of competence in advanced techniques and provide instant debriefs with recommendations. Challenge and modify client discussion guides, design own projective/enabling techniques and demonstrate a high level of competence in an industry specialist are (qualitative research only)
- Participate and show pro-activeness in new business generation; new contracts, calls and seeking opportunities (client-facing stream)
- Account Management, client contact to consist of project-related, relationship building and seeking repeat business discussions; measure to be set through review process
- Display specialist knowledge of a market and share this with others
- Demonstrate strong supervisory skills; i.e. project delegation, time management, day-to-day feedback on performance and behavior, conduct performance reviews. Ensure the project team is properly utilized
- Keep abreast of current trends within market research, in order to develop personal skills/knowledge base
- Keenness to learn and proactive self-development and development of others
- Assist with recruitment of junior staff
COMPETENCIES
- Self-Management
- Project Management
- Communication
- Collaboration
- Client Focus
- Knowledge & Expertise
- Adaptability & Learning Agility
BACKGROUND
Experience:
- At least 5 years of strong Market Research Experience and good application of knowledge
- Solid experience in questionnaire design, table specifications and project management
- Understand and use statistical analysis
- Selling of research projects and capabilities
- Experience in relevant industry sectors is an advantage.
SKILLS/KNOWLEDGE
- Excellent written and verbal communication skills.
- Strong analytical and critical thinking abilities.
- Effective time management and organizational skills.
- Ability to manage multiple projects and deadlines.
- Proficient in Microsoft Office, particularly PowerPoint and Excel.
- Detail-oriented with strong quality control capabilities.
- Self-motivated, proactive, and able to work independently and collaboratively.
- Bachelor's degree in Marketing, Business, Psychology, Statistics, Social Sciences, or a related field.