Specialist, Finance - Credit

ZUELLIG PHARMA is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region. The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.

Job Purpose:

The Credit Specialist is responsible in delivering an efficient and effective Credit Management by ensuring that all agreed Credit activities particularly on Credit and Risk Management being carried out in accordance with the Business Unit’s (ZPC, MDI, & ISPI) Credit Control Policies & Guidelines.

DUTIES AND RESPONSIBILITIES

Credit Management

- Evaluates applications of new customers, updating customer’s data and verifies validity of customer’s required documents. Recommends to the FSS Credit Supervisor the appropriate credit parameters following Business Unit’s (BU) Credit Control Guidelines for new customers.

- Acts upon orders on credit hold and evaluates serviceability of account within the required lead time and in accordance with Credit Control Policies and Guidelines of Business Units (ZPC, MDI, & ISPI)

- Collaborates/Coordinates with AR and Sales counterparts to address potential issues of assigned accounts and to ensure serviceability of accounts.

- Releases orders within agreed Service Level of Authority (SLA) of FSS and Business Units in accordance with Credit Control Policies and Guidelines

- Endorses release of orders to FSS Credit Supervisor and FSS RS Lead within authority level in accordance with Credit Control Policies and Guidelines set by BUs.

- Endorses or recommends the release of orders to BUs outside the parameters set by the BUs (ZPC & MDI), after satisfying the requirements of the existing “Credit Control Procedures and Guidelines” through the issuance of Credit Related Request Form (CRRF)

- Anticipates/Identify potential issues of assigned accounts through regular review of customer’s accounts receivable in support for Credit BUs decision.

- Mitigates ZP credit risks by providing alternative solutions on unserviceable accounts

- Monitors customer’s ordering pattern. Informs FSS Credit Supervisor of sudden material increase of order for proper evaluation.

- Conducts periodic credit evaluation of accounts particularly on Key Accounts and problematic accounts

- Issues credit related communications such as reminder letters & customer certifications

Risk Management

- Monitors Customer’s Irrevocable Domestic Standby Letter of Credit (IDSLC) and follows up renewal with the account.

- Reviews and recommends the credit parameters for assigned customers to FSS Credit Supervisor and seek approval of the assigned BU such as:
o Increase or decrease of credit limits.
o Change in payment term
o Suspension of Account due Account Issue and for Legal

- Seek Approval of FSS Credit Supervisor of the ff:
o Bounced Check
o LTO Expiration
o Change of Ownership
o Inactive/Closed/Disengaged

- Verifies and approves the completeness of supporting documents and eventually effects in the system any update on the “transaction account type” of a certain invoice as recommended by FSS AR.

- Acts upon customers with bounced cheques following BU’s corporate guidelines.

- Endorses to FSS Credit Supervisor the Credit Limit review and evaluation annually. Extraction and conducts Customer Analysis on Credit Limit when need arises or Upon Request outside Annual Evaluation.

- Endorsement & Recommendation of Appropriate Account's Risk Class and Credit Scoring
based on the guidelines set by the BUs.Checks and validates the completeness of information of orders under IS, GA and DP following
ZP guidelines and endorses to FSS Credit Supervisor for approval of BU Credit Manager.

- Ensures timely and updated customer profile, supporting requirements, and risk assessments by performing Credit Risk & Credit Scoring for assigned accounts.

- Review of Grace Period Per Channel Per Customer as the need to BU arises.

Records & Reports

- Provides reports, customer AR & Credit analysis and other related info that maybe required by ZP Management

- Others
• Coordinates with concerned departments on matters affecting assigned customer such as:
o FSS AR – AR Information
o BU Credit – Approval beyond BU Guidelines
• Performs other finance/credit related functions that maybe assigned by FSS Credit Manager

MINIMUM JOB REQUIREMENTS

EDUCATION:
Graduate of BS Accountancy or Finance related course

RELATED WORK EXPERIENCE:
At least 5 years related experience in Finance under Credit Management with at least 3 years of
which in supervisory capacity

TECHNICAL COMPETENCIES
• Credit Management
• Knowledge in Financial Analysis
• Computer Skills (MS Office)
• Excellent communication skills
• Analytical
• Good judgement and decision-making skills
• With SAP Knowledge particularly on Credit Management

BEHAVIORAL COMPETENCES
• Ethics and Integrity
• Service Oriented
• Good Team player
• Strong Interpersonal Skills
• Respect for Confidentiality

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