IT Operations Manager, Apple Developer Academy Türkiye

AppleIstanbul, IstanbulOn-siteFull-timeMid level, 2–5 yearsListed 6 hours ago

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About this role

The people here at Apple don’t just build products, they create the kind of wonder that has revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts.

The Apple Developer Academy is a global program that brings the best of Apple’s innovation to communities through the challenge-based learning framework. Learners, aided by professional mentorship, are challenged to develop multiple app prototypes that aim to address real-life problems.

You will be a key member of the regional IT team, working on cross-functional projects that deliver a first-class learning experience while maintaining strict security and data privacy compliance. If you enjoy hands-on problem solving, thrive on prioritizing across competing demands, and are always looking for ways to improve, this role is for you.

The team is responsible for the design, implementation, and management of IT environments across the globe, building learning environments used by thousands of students each year in both fixed and mobile locations.

Minimum Qualifications

Experience leading technical support teams
Skilled in supporting Apple environments in large-scale business or education settings
Background in supporting infrastructure, including networks and servers/services
Comfortable managing or coordinating cross-functional technical projects
Track record of managing vendor relationships
Proficient with the UNIX command line, including scripting, packaging, and remote server management
Fluency in English and Turkish is required.
Availability to travel extensively across Türkiye and internationally.

Preferred Qualifications

Able to communicate complex analytical findings clearly and produce timely, easy-to-understand reports for non-technical internal and external audiences
Adept at aligning technical work with fundamental business objectives
Known for delivering detailed, high-quality work in a fast-paced environment
Confident navigating competing priorities across multiple teams and stakeholders
Certification in Mobile Device Management (MDM)
Certification in UNIX/Linux, networking, or audio-visual technologies
Project management certification, such as Project Management Professional (PMP)