About this role
At UniCredit, we explore bold, innovative ideas, delivering products and solutions that enable people to live more successful and fulfilling lives. Our ambition is to be the Bank for Europe's future - and we look for people who are willing to walk with us in this direction. To be an example in applying the principles of diversity and equity and in creating an inclusive environment for all is key for the relationships and processes we build.
Our business creates investments, resources, and new opportunities that drive our employees' growth by providing a unique and dynamic professional journey. We want you to bring your talents and strengths to the team and create a meaningful career that gives back as much as you achieve.
- Handle and resolve incidents, requests and inquiries related to the applications the team supports;
- Management and implementation of various IT solutions related to improving the operative duties of the employees;
- Active involvement in IT projects;
- Administration and support of the bank’s employees with the communication platform - Teams;
- Administration of the content management system;
- Administration of the centralized printing solution;
- Support of the meeting rooms hardware;
- Support employees in the initial configuration of corporate mobile phones;
- Administration of the device management system (MDM);
- Everyday communication with vendors;
- Hardware support for the needs of the bank’s Management Board.
- University degree (Technical, ICT, Mathematics, Informatics, Computer Science; Economics);
- Previous experience in a similar position;
- Perfect computer skills;
- Analytical thinking, good problem solving skills;
- Good communication skills;
- Fluency in Bulgarian language is a must English language is considered an advantage.
- Role-based bonus scheme
- Christmas payment
- Special terms on Lending products
- Waived fees and commissions on a wide range of banking services
- Supplementary health insurance
- Additional financial support on special personal occasions
- Food vouchers
- 25 annual paid leave
- Paid day off for your birthday & for volunteering
- Additional annual leave based on length of service
- Flexible working hours & work-from-home options
- Free access to online learning courses and training on a wide range of topics
- Access to a foreign language learning platform
- MultiSport card at preferential rates
- Refer-A-Friend Program
- Fully equipped fitness facilities
- Cafeteria and dining facilities on preferential prices
- Corporate kindergarten
- On-site dental office
UniCredit is a pan-European leading commercial bank providing best-in-class solutions and services across Italy, Germany, Austria, and Central and Eastern Europe. Our Vision is to be the Bank for Europe's Future. Our Purpose is to Empower Communities to Progress, delivering the best-in-class products and services for all stakeholders, unleashing the potential of our people and our clients across Europe. We serve over 20 million clients, supported by three Group product factories — Corporate, Individual and Payment Solutions — that ensure best-in-class expertise and scalable solutions across all markets. Our integrated model combines local proximity, deep client understanding and Group-wide capabilities, enabling seamless service and outstanding client experience. Digitalisation, operational excellence and a strong commitment to ESG principles underpin our journey, helping us deliver sustainable long-term value for clients, communities, employees and shareholders. Our shared Culture unites our people across all countries, empowering teamwork, driven execution and ambition through Ownership, Integrity and Caring.