Operations Administrator

Location: St Helier, Jersey, UK – On site

In this office-based position you’ll experience a supportive approach to your wellbeing and continuous learning opportunities in our friendly and inclusive workplace. Find out more about our flexible work culture at computershare.com/flex.

We give you a world of potential

Are you looking to build a career in financial services while developing specialist skills in a unique area of the industry?

We're looking for an Operations Administrator to join our Registry Services team in Jersey, UK. This is an excellent opportunity for someone who enjoys administration, working with accuracy and providing great service, whether you're starting your career, looking for a new challenge, or bringing experience from a customer service or office-based environment.

You'll be joining a well-established and supportive team that delivers a specialist service not offered anywhere else in Jersey. Working closely with listed companies, shareholders and colleagues across our wider global network, you'll gain valuable experience in a unique area of financial services while benefiting from comprehensive training, ongoing support and genuine opportunities for development.

Our office is in the heart of St Helier and offers a collaborative environment where team spirit, learning and career progression are actively encouraged.

A role you will love

As an Operations Administrator, you'll play an important role in maintaining shareholder registers and supporting the administration of companies listed on stock exchanges.

You'll be responsible for processing shareholder transactions, maintaining accurate records and handling documentation received through both electronic and postal channels. Working within a structured and process-driven environment, you'll help ensure client requests are completed accurately and efficiently while maintaining the highest standards of service.

No two days are the same. While the role follows established processes, you'll work with a variety of clients and transactions, providing plenty of opportunity to develop your knowledge and experience. As your skills grow, you'll have the opportunity to gain exposure to different activities across the team through role rotation and cross-training.

Key responsibilities include:

- Maintaining accurate shareholder records and processing updates to shareholder information
- Processing share allotments, transfers and other shareholder transactions
- Managing and scanning documentation received via post and email
- Supporting requests relating to shareholder records and register movements
- Building positive relationships with clients and internal stakeholders
- Responding to queries in a professional and timely manner
- Supporting the smooth day-to-day running of the office, including occasional reception cover and coordinating visitors, deliveries and couriers
- Ensuring all work is completed in line with agreed procedures, controls and service levels

What will you bring to the role?

To succeed in this role, you'll bring enthusiasm, a willingness to learn and a strong eye for detail. You'll enjoy working in a busy environment, taking ownership of your work and contributing to a positive team culture.

We're looking for someone who can:

- Communicate clearly and professionally, both verbally and in writing
- Stay organised and manage multiple tasks effectively
- Demonstrate excellent attention to detail and accuracy
- Use Microsoft Office and business systems confidently
- Learn new processes and systems quickly
- Work well within a collaborative team environment
- Take a proactive and flexible approach to their work
- Deliver a high level of service to both clients and colleagues

Previous administration, customer service, financial services or office-based experience would be beneficial but is not essential, as full training will be provided.

Please note you must have five years' residency in Jersey, entitled status or the equivalent right to work, to be considered for this role.

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle

Health and wellbeing rewards that can be tailored to support you and your family

Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub .