Analyst, Alliances Shared Services

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

The Alliances Operations Analyst role will be responsible for day to day operations supporting the rapidly growing CrowdStrike partner ecosystem. This role will have an emphasis on managing strong Salesforce data integrity and our Partner facing processes. While providing a seamless CrowdStrike experience for our partners, the successful candidate will have the ability to constantly improve our operations, build scalability and be the partner advocate. Your primary responsibilities include:

What You'll Do:

- Collaborate with Alliance Managers to gather requirements and create accurate Opportunities and CPQ quotes.
- Work on CPQ Software to calculate Price and Quote solutions.
- Ensure quotes align with company policies, pricing strategies, and discount structures.
- Generate and create reports on the partner facing processes
- Maintain SLAs for CPQ Quote creation program and escalate when appropriate
- Document the key processes and maintain it regularly with every small or big transformation
- Being able to detect anomalies between day-to-day operations and the overall data
- Preparing metrics and KPIs to share with management
- Ensure all partner deals are properly categorized and correct partner attribution is tagged to maintain integrity of the CrowdStrike Elevate Partner program, ensure proper compensation and reporting accuracy
- Work in a fast-paced environment while being able to prioritize requests
- Maintain proper communication to all stakeholders in a professional and timely manner

What You’ll Need:

- Bachelor's degree.
- 3 years+ of relevant Sales Ops experience
- Strong analytical background and ability to flush out anomalies
- Be a self-starter, detail-oriented, and operationally-minded
- Excellent presentation and communication skills
- Expertise in business applications including Excel, PowerPoint, Salesforce
- Ability to work in a fast-paced environment and manage through ambiguity.

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Benefits of Working at CrowdStrike:

- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

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