Client Engagement and Regulatory Specialist

Job Purpose

To manage self, and ensure that FICA, FATCA & CRS-related activities &functions are executed within defined AML standards & requirements while simultaneously maintaining control over applicable processes.

Job Responsibilities

- Ensure effective processing of FICA and all client data related capturing and records maintained.Ensure the validation function on

- FICA, FATCA & CRS all in the context of business as usual.

- Ensure adherence to FICA, FATCA & CRS requirements by upskilling/guidance/training to front line to ensure that all Client records are optimally managed and maintained.

- Ensure that defined FICA/FATCA and CRS-related activities & functions are executed within defined standards& requirements while simultaneously maintaining control over applicable processes.

- Maintain sound relationships with the relevant internal and external stakeholders by ensuring achievement of high levels & quality of service delivery as experienced by stakeholders contributing to customer retention.

- Ensure that all Stakeholders are advised by resolving queries promptly.

- Complete tasks through planning and reviewing against set targets.

- Manage resources (time, processes and support teams) to optimize value against client expectations.

- Comply with risk standards, policies and procedures through training and development as required by group compliance framework

- Research and analyse information by using problem solving techniques to propose solutions for work challenges.

- Identify training courses and career progression for self through input and feedback from management.

- Ensure all personal development plan activities are completed within specified timeframe.

- Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).

- Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).

- Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Essential Qualifications - NQF Level

- Matric / Grade 12 / National Senior Certificate

Preferred Qualification

- Advanced Diplomas, Bachelor’s degree, LLB, Related Compliance / AML certificates.

Minimum Experience Level

- 3 or more years banking experience in KYC/ Anti-Money Laundering.

Technical / Professional Knowledge

- Banking knowledge

- Banking procedures

- Business Acumen

- Business principles

- Business writing

- Communication Strategies

- Data analysis

- Governance, Risk and Controls

- Microsoft Office

- Nedbank policies and procedures

- Nedbank vision and strategy

- Principles of financial management

- Principles of project management

- Relevant regulatory knowledge

- Relevant software and systems knowledge

- Decision-making process

- Nedbank culture

- Cluster Specific Operational Knowledge

Behavioural Competencies

- Communication
- Continuous Learning
- Collaborating
- Decision Making
- Initiating Action
- Innovation
- Work Standards
- Managing Work

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Please contact the Nedbank Recruiting Team at +27 860 555 566