About this role
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Reporting to the Manager, Sales and Performance , the Commercial Solutions Manager (CSM) leads the profitable revenue growth of the petroleum fuel and lubricant business within a specified commercial & AG market region of Saskatoon East. This role maintains value-added working relationships with existing customers to ensure account stability and engagement while understanding their business needs to discover opportunities to gain a greater wallet share.
This position is field based and will be required to travel to customer locations within the Saskatoon East region including.
Responsibilities:
- Responsible for executing the profitability related to the sale of approximately 50,000,000 liters of petroleum fuel and 50,000L of lubricants to both commercial and agricultural customers on an annual basis.
- Responsible for maintaining existing customer contacts and negotiating pricing in the commercial market segment.
- Provide high level support to key and managed accounts by planning customer calls and visits to provide the appropriate level of service to existing and newly onboarded customers with a focus on retaining / expanding existing business relationships.
- Understand the activity, business and needs of customers to provide sound information and advice on products and services.
- Grow wallet share by introducing multiple products and services to generate as much revenue as possible from each customer.
- Provide support to agents in your region regarding fuel and lubricants sales.
- Perform detailed analysis of market segments, customer feedback, competitor activity to determine industry trends and customer needs.
- Attend trade shows and association meetings as required to obtain market information and network.
- Maintain an accurate and up to date CRM system.
- Be willing to travel weekly within your assigned region.
Qualifications:
- University degree in business.
- 3 - 5 years' petroleum industry experience including a minimum of 2 - 4 years’ direct sales or account management experience.
- Requires moderate understanding of the agricultural and commercial business segments.
- Exposure to technical training in lubricants.
- Understanding of the downstream marketing industry.
- Strong communication, negotiating and listening skills.
- Proficiency with SAP, Microsoft CRM and MS Office Suite is an asset. Strong excel skills to enhance account analysis is preferred.
- Valid Class 5 license is required.
This is a safety sensitive position due to the nature of material handled and is required to operate equipment or a vehicle to carry out job duties.
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