Gas Bar Manager Trainee

Heritage Co-op is Inviting Applications for a

Gas Bar Manager Trainee (Full-Time Term)

The Gas Bar Manager Trainee is a developmental leadership position designed to prepare high-potential team members for future Gas Bar Manager opportunities. Through a structured blend of hands-on operational experience, leadership development, merchandising exposure, financial management, and customer service excellence, the incumbent progressively develops the knowledge, skills, and judgment required to independently manage a gas bar and convenience store operation. This role provides practical experience across all aspects of the business while ensuring daily operations support Heritage Co-op's commitment to exceptional customer service, operational excellence, safety, and financial sustainability. This individual must complete the Gas Bar ADVANCE Training before or during the training period.

Key Responsibilities:

- Learn and support all aspects of daily gas bar and convenience store operations; maintain safety, environmental, and operational standards; perform opening and closing procedures; ensure site cleanliness and asset protection; support policy and procedure compliance.
- Deliver a world-class customer experience through exceptional service; assist customers with fueling, convenience store purchases, propane services, and general inquiries; uphold Heritage Co-op brand standards and resolve customer concerns professionally.
- Support managers in coaching, training, onboarding, and daily supervision of team members; model positive workplace behaviors; contribute to employee engagement and learning initiatives; develop foundational leadership and people management skills.
- Monitor inventory levels, product presentation, pricing accuracy, signage, and promotional execution; learn merchandise planning and convenience store product assortment strategies; identify sales and marketing opportunities. Ensure that all POP materials are in place and refreshed as required.
- Develop an understanding of budgeting, margins, inventory controls, expenses, cash handling, and financial reporting; complete administrative duties accurately and in a timely manner.
- Support community initiatives, sustainability efforts, and operational improvement projects while building understanding of Heritage Co-op's role within the communities it serves.

Education and Experience:

- Grade 12 diploma or equivalent required.
- Post-secondary education in Business Administration, Retail Management, Commerce, Leadership, or a related field is considered an asset.
- Equivalent combinations of education and relevant experience may be considered.
- Previous retail, convenience store, fuel, hospitality, customer service, or supervisory experience preferred.
- Demonstrated ability to work effectively in a fast-paced customer-focused environment.
- Experience handling cash, operating point-of-sale systems, or managing inventory is considered an asset.
- Previous leadership, training, coaching, or team lead experience is an asset.
- WHMIS certification or willingness to obtain.
- Forklift certification or willingness to obtain.
- Propane certification or willingness to obtain.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Commitment to completing leadership and convenience store training programs.
- Ability to work in varying weather conditions and perform physical job duties.
- Valid Class 5 Driver's License with the ability to travel regularly for training, meetings, and support of other locations.

Competencies:

- Communicates Effectively

Demonstrates the ability to communicate clearly and professionally with team members, customers, and leaders, ensuring expectations and priorities are well understood. Encourages two-way communication by listening actively, sharing information appropriately, and responding constructively to questions and concerns

- Ensures Accountability

Demonstrates reliability and responsibility by following through on commitments, maintaining high standards, and addressing performance concerns in a timely manner. Creates a culture of accountability by clearly communicating expectations and ensuring team members understand their roles in achieving operational objectives

- Plan & Align

Demonstrates the ability to organize work, set priorities, and allocate resources to meet operational and customer service goals. Ensures team activities are aligned with organizational objectives while adapting plans as business needs and priorities change.

- Directs Work

Demonstrates the ability to organize and coordinate work activities by setting clear priorities, delegating responsibilities, and following up on results. Ensures team members understand expectations and are supported in achieving operational goals safely, efficiently, and consistently.

- Customer Focus

Demonstrates a commitment to understanding and responding to the needs of customers while balancing operational requirements. Promotes a customer-first culture by ensuring service standards are met, addressing concerns promptly, and continuously seeking opportunities to improve the customer experience

Working Conditions:

The Gas Bar Manager Trainee works in a retail fuel and convenience store environment and is frequently exposed to varying weather conditions, moving equipment, vehicle traffic, fuel handling operations, and customer service demands. The role requires regular standing and walking, occasional lifting and carrying of merchandise and supplies up to 20 kg (44 lbs), bending, reaching, pushing, pulling, and operating equipment and technology required to perform daily duties.

What We Offer:

- A Competitive Compensation and Benefit Package: Our Team Members receive competitive salaries and a comprehensive benefits package which includes Group Life Insurance, Short & Long-Term Disability, Extended Health and Dental, and an employer-contributed pension plan matched at 6% of salary.
- Inclusive Work Environment: At Co-op, we embrace diversity and inclusion and are committed to creating a workplace that reflects the communities we serve.
- Professional Development: We encourage team members to take advantage of training and learning opportunities that support professional growth and career advancement.
- Additional Offerings: Team Member Purchase Rebate Program, Team Member Volunteer Incentive Program, Home Centre Preferred Pricing, EFAP (Employee and Family Assistance Program), and a Team Member Fitness Rebate of up to $100 annually toward eligible health and wellness purchases.

About Us

Heritage Co-op 1997 Ltd. is here to serve our members and customers with products and services that help build, feed, and fuel individuals and communities. We are a different kind of business. Being member-owned means that any profits are returned to our members and remain in the local economy. We live where you live, work where you work, and help grow the economy right here.

We are proud to be an equal opportunity employer and are committed to providing reasonable accommodation throughout the recruitment process to ensure an enjoyable candidate experience. Please reach out to the Human Resources team to discuss your needs if you require accommodation.

We thank all candidates for their interest; however, only those selected to continue in the recruitment process will be contacted.

Please apply by: November 25, 2026

If you are interested in this position, please visit www.heritageco-op.crs and click on Careers - Join Our Team!