Portfolio Development Manager, Growth Offices - 2025936

POSITION SUMMARY:
World Relief seeks a Portfolio Development Manager (PDM), Growth Offices, to support a portfolio of 10 small and midsize U.S. offices as they grow their private fundraising capacity and strengthen local engagement. As the primary liaison between the home office and this designated portfolio, the PDM partners closely with office leaders and local Advancement staff to build sustainable fundraising strategies, develop revenue-generating skills, and activate private revenue growth. In this role, you'll provide hands-on coaching and guidance across donor development, church partnerships, major donor fundraising, and other private fundraising initiatives. The PDM serves as a trusted advisor and relationship builder, helping offices navigate growth opportunities while aligning local fundraising efforts with World Relief's broader mission and goals. Success in this role requires strong interpersonal skills, the ability to influence and coach diverse stakeholders, and a passion for developing teams as they expand their fundraising effectiveness. This is an ideal opportunity for someone who thrives at the intersection of relationship management, capacity building, strategic planning, and mission-driven leadership.

ROLE & RESPONSIBILITIES:

Strategic Planning & Implementation

- Partner with local office leadership to develop and implement integrated advancement strategies that strengthen church engagement, donor acquisition, donor retention, and private fundraising growth

- Collaborate closely with the Church Engagement Manager and Marketing Strategy & Acquisitions Manager to align office growth plans with organizational priorities and leverage subject matter expertise in church engagement, acquisition, and fundraising strategy

- Facilitate strategic planning conversations with assigned offices to identify priorities, opportunities, and barriers to achieving annual fundraising and engagement goals

- Provide leadership to a portfolio of small and midsize offices, building strong relationships and serving as a trusted advisor to help offices navigate growth and change

Capacity Building & Coaching

- Partner with office leadership teams to identify growth opportunities and provide targeted coaching to local leaders and development staff in fundraising best practices, equipping them to build healthy donor pipelines, deepen church and donor engagement, execute annual advancement plans, and achieve sustainable private revenue growth goals

- Lead regular cohort learning experiences and communities of practice for groups of offices, fostering peer learning, accountability, and the adoption of fundraising best practices

- Monitor and support local offices in achieving quarterly lead and lag indicators and annual fundraising goals, including donor and church partner acquisition, pipeline development, donor retention, and revenue growth

- Identify strengths and gaps in local messaging and branding, including story collection, social media, email marketing, and adherence to brand guidelines

- Facilitate cross-office learning and best-practice sharing to strengthen fundraising capacity and organizational effectiveness across the portfolio

Team Leadership & Resource Management

- Lead and develop a team of two Portfolio Support Officers, providing coaching, performance management, and strategic direction to ensure high-quality support for assigned offices

- Direct and prioritize Portfolio Support Officer efforts related to communications, donor stewardship, engagement activities, and other advancement initiatives across the portfolio

- Determine centralized support and coordinate specialist resources to help offices achieve growth objectives and strengthen long-term development capacity

- Partner with the U.S. Advancement Project Manager to coordinate implementation of portfolio support activities, manage project timelines and deliverables, and ensure centralized resources are deployed effectively to meet office needs and advancement priorities

Campaign & Product Leadership

- Champion the adoption and implementation of major national campaigns across assigned offices, ensuring alignment with campaign objectives, messaging, timelines, and deliverables

- Drive implementation and accountability for approved growth strategies, ensuring offices are effectively utilizing available resources, systems, and engagement opportunities

- Collaborate with the U.S. Advancement Project Manager to ensure successful planning, execution, and adoption of national campaigns, fundraising initiatives, and portfolio-wide projects, including tracking milestones, managing dependencies, and driving accountability across assigned offices

Tools & Data-Informed Portfolio Development

- Provide training, coaching, and resources to support effective use of HubSpot, Raiser’s Edge NXT, and other CRM tools for donor cultivation, stewardship, and relationship management

- Analyze portfolio performance data to identify trends, opportunities, and growth strategies that strengthen fundraising effectiveness

- Act as a liaison with Strategic Partnership Directors, the Partnership Trust Impact Team, and the Corporate and Foundations Team to support major donor and foundation opportunities as appropriate

SUPERVISORY POSITIONS:
This role is responsible for supervising others and includes responsibilities consistent with supervising employees including but not limited to monitoring daily work activities, tracking and approving timesheets including approving time off, monitoring performance including entering goals, progress check-ins, and weekly or bi-weekly check-ins, documenting performance concerns, entering staff promotions, transitions, and separations in HRIS within required time frame. Managers at World Relief are also considered spiritual leaders and are expected to lead staff in a manner consistent with our Christian values including but not limited to praying with staff, leading devotionals, and fostering a Christian environment in interactions with staff throughout World Relief.

JOB REQUIREMENTS:

- Mature and personal Christian faith

- Committed to the mission, vision, and values of World Relief

- Desire to serve and empower the Church to impact vulnerable communities

- Able to affirm and/or acknowledge World Reliefs Core Beliefs (https://worldrelief.org/values/), Statement of Faith (https://worldrelief.org/statement-of-faith-details/), Christian Identity (https://worldrelief.org/content/uploads/2022/06/Towards-a-Fresh-Embrace-of-our-Christian-Identity-2.pdf) and National Association of Evangelicals' For the Health of The Nation document (https://www.nae.org/for-the-health-of-the-nation-publication/)

- Bachelors degree, preferably in Business Administration, Non-Profit Management, Marketing, Communications, or a related field

- 5+ years' experience with non-profit marketing, storytelling/amplification, acquisition, fundraising experience, ideally across multiple partner and donor categories, including church portfolios

- Strong people management skills, with a passion for working through a team to engage stakeholders with giving opportunities

- Requires travel to offices across the United States approximately 3-4 times per year, as well as attendance at divisional meetings twice annually

PREFERRED QUALIFICATIONS:

- Possess excellent communication skills and emotional intelligence, with the ability to step into challenging interpersonal situations, address conflict and maintain long-term relationships

- Demonstrated ability to manage a complex portfolio of multiple stakeholders, projects, and competing priorities while consistently achieving strategic objectives and performance goals

- Proven ability to prioritize workload, allocate resources effectively, and balance short-term needs with long-term growth objectives across a diverse portfolio

- Comfortable in a fast-paced team environment, working with attention to detail and quality

- Experience with Raisers Edge NXT

- Experience with HubSpot

- Experience with Asana

- Ability to use with fluency all Microsoft programs such as Word, PowerPoint, Excel and Outlook

World Relief offers a competitive benefits package and employee discount program for full-time employees.
 
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.
 
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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
 
For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.