About this role
Job Description Summary
Job Description
Main Responsibilities:
- Receive submission requests from clients and prepare the file.
- Prepare the submission in collaboration with the engineering and procurement teams.
- Receive client orders and execute the transfer to the project management team.
- Communicate the progress of offers to the client on a regular basis.
Required Qualifications:
- 3 years of experience in customer service.
- 3 years of experience in submission preparation.
- Experience in an industrial environment.
- Proficiency in an ERP (preferably SAP).
Desired Characteristics:
- Knowledge of Salesforce is an asset.
- Excellent customer service skills.
- Good planning and organizational skills.
- Sense of urgency, ability to make quick decisions.
- Collaboration, communication, and influencing ability.
- Rigorous, versatile, able to work under pressure.