Food Service Assistant II

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary
The Cafeteria Worker performs a variety of food service duties, including preparing and serving food and beverages in a cafeteria or similar food service environment. This position supports efficient daily operations by providing friendly customer service, maintaining clean and organized work areas, and following established food safety, sanitation, and quality standards.

Patient Care Required: No

Qualifications

Per Diem/Flex 6am-2:30pm Mon-Fri

Essential Functions

- Prepares fruits and vegetables by rinsing, peeling, slicing, and dicing as needed.
- Weighs and measures ingredients according to established recipes and guidelines.
- Wraps, labels, dates, and properly stores food items.
- Cleans and organizes work areas, equipment, utensils, and service stations.
- Follows established recipes and preparation procedures to prepare menu items.
- Ensures food is maintained and served at appropriate temperatures and according to portion-control guidelines.
- Serves customers in a fast, efficient, and friendly manner.
- Provides customers with information regarding food ingredients, availability, and pricing.
- Escalates customer concerns or complaints to management when appropriate.
- Follows established safety, sanitation, hygiene, and customer service standards and procedures.

Education

- High School Diploma or equivalent preferred.
- Experience cannot be substituted for the required education.

Experience

- 1–3 years of experience directly related to the duties and responsibilities of the role required.
- Relevant experience may include food preparation, cafeteria or food service operations, customer service, cooking, and maintaining clean and safe food service areas.

Knowledge, Skills, and Abilities

- Knowledge of food service supplies, equipment, ordering, and inventory control.
- Ability to follow routine verbal and written instructions.
- Ability to read and write effectively.
- Knowledge of and ability to follow established safety procedures.
- Ability to safely use cleaning equipment and supplies.
- Ability to lift and handle heavy objects as required.
- Knowledge of food service line setup and temperature requirements.
- Skill in cooking and preparing a variety of foods.
- Knowledge of food preparation and presentation methods, techniques, and quality standards.
- Strong customer service skills with the ability to work efficiently in a fast-paced food service environment.

Additional Job Details (if applicable)

Remote Type
Onsite

Work Location
55 Fruit Street

Scheduled Weekly Hours
0

Employee Type
Per Diem

Work Shift
Day (United States of America)

Pay Range
$17.71 - $24.28/Hourly

Grade
2
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.