About this role

Overview <div><div>Step into a role where your ideas spark innovation and your impact is felt every day. As part of the Global Consumption & Delivery Acceleration team, you will help customers realize the full value of their Microsoft artificial intelligence, security, endpoint, and productivity investments. Your work will support repeatable growth motions that help the team win competitively, capture market share, and scale customer outcomes. </div><div>As a FastTrack Full Stack Engineer, you will work with customers and partners to understand requirements, shape implementation plans, and guide successful product deployment. You will coordinate across teams to address gaps, improve onboarding experiences, and help customers achieve value from their technology investments. Join the team to help deliver trusted, scalable solutions that advance customer success. </div><div>At Microsoft, our mission to empower every person and every organization on the planet to achieve more guides how we partner with customers to deliver trusted, impactful solutions. With a growth‑mindset culture, we innovate responsibly and measure success by shared progress, people, teams, and customers. Join us to do meaningful work that changes the world and helps shape what’s next for everyone.</div></div> Responsibilities <div><ul><li>Partner with customers and internal teams to understand deployment requirements, identify gaps, and translate needs into actionable implementation plans</li><li>Guide customers and partners through onboarding, validation, and integration activities to support successful adoption and product value realization.</li><li>Analyze customer feedback, deployment signals, and usage insights to identify opportunities to improve repeatable delivery processes and customer outcomes.</li><li>Coordinate with product, engineering, support, and partner teams to resolve issues, maintain stakeholder alignment, and support successful customer engagements.</li><li>Help customers monitor product usage and integration health, anticipate the impact of changes, and coordinate plans that minimize disruption.</li></ul></div> Qualifications Minimum Experience<ul><li>Experience in technical consulting, IT administration, technical support, project management, customer success along with a degree in Information Technology Computer Science, Engineering, Business Administration or a related field; OR equivalent professional experience.</li><li>Experience deploying, adopting or supporting Microsoft cloud technologies in complex customer environments.</li><li>Technical breadth across several relevant areas, such as Microsoft 365, Security, Endpoint Management, Windows 365, Copilot, Agents, Identity and Data Protection.</li><li>Deep technical expertise, at approximately Level 400, in either Security or Copilot technologies.</li><li>Experience diagnosing technical challenges, managing deployment dependencies and helping customers remove blockers to adoption.</li><li>Experience in a customer-facing role, with the ability to translate complex technical concepts into practical recommendations and business value.</li><li>Ability to collaborate and influence across technical, business and virtual teams.</li></ul> Preferred Experience<ul><li>Experience working with relevant cloud, infrastructure or Microsoft platform technologies.</li><li>IT-related customer-facing experience.</li><li>Relationship management or customer success experience.</li><li>Experience leading or contributing to complex, multi-workload cloud deployments.</li><li>Experience with AI and Copilot adoption, enterprise security, identity, compliance, endpoint management or data protection.</li><li>Experience creating technical guidance, reusable delivery practices or enablement that can scale across customers and teams.</li><li>Project management experience.</li></ul> Onboarding Mgmt IC4 - The typical base pay range for this role across Romania is lei 199,400.00 - lei 347,800.00 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: <a href="https://careers.microsoft.com/v2/global/en/corporate-pay/romania-corporate-pay.html">https://careers.microsoft.com/v2/global/en/corporate-pay/romania-corporate-pay.html</a> This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. <hr> Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html">requesting accommodations.</a>