Warehouse Operator/Service Technician

At Renewal by Andersen of Oregon, we take pride in delivering top-tier service to our customers. We are seeking a skilled and motivated Warehouse Operator/Service Technician to join our team. This role plays a key part in our Signature Service experience, diagnosing and resolving installation issues in customers’ homes while also supporting day-to-day warehouse operations.
As a Warehouse Operator/Service Technician, you’ll split your time between the field and the warehouse: servicing and repairing previously installed Renewal by Andersen products, and receiving, organizing, and staging the materials that keep our teams running. If you have a background in carpentry and window installation, enjoy solving problems, and take pride in leaving customers happy, we encourage you to apply!
Schedule: Monday-Friday

What's in it For You?

- Competitive Pay: $25-$26 hourly pay.

- Comprehensive Benefits Package: Health, dental and vision insurance, along with long-term disability coverage. Health Savings Account and Flexible Spending Account available.

- 401(k) with Company Match: Competitive company contributions to help you plan for the future.

- Paid Time Off & Company Paid Holidays: Generous PTO policy and paid holidays to support work-life balance.

- Career Growth Opportunities: Ongoing training on Renewal by Andersen products and installation processes.

Responsibilities

- Service & Repair: Diagnose and repair previously installed windows and doors, including parts replacement, trim, caulking, siding, paint, and drywall touch-ups.

- Customer Communication: Keep customers, team members, and management informed, and collect payments as needed.

- Documentation: Complete accurate paperwork on time.

- Vehicle Care: Maintain and stock the company vehicle for each job.

- Warehouse Operations : Load and unload trucks, receive shipments, and verify product accuracy.

- Inventory Management: Perform counts, inspect for damage, and keep stock organized and accurately recorded.

- Safety & Cleanliness: Maintain a clean, organized, and safe work environment.

- Additional Duties: Assist with other tasks as assigned.

Qualifications

- Experience: At least 1 year of carpentry and window installation experience required; 2-3 years preferred.

- Licensing: Valid driver’s license with a good driving record required.

- Safety Compliance: Must follow Lead Safe Work Practices and OSHA standards.

- Construction Knowledge: Basic knowledge of construction, carpentry, remodeling, framing, building materials, and industry terminology.

- Mechanical Aptitude: Ability to dismantle and reassemble windows, window coverings, and hardware.

- Technical Skills: Basic computer skills to use a tablet, basic math skills, and legible writing.

- Customer Service: Strong interpersonal and communication skills with genuine empathy for customers.

- Physical Requirements: Must be able to repeatedly lift 50-75 lbs. unassisted, occasionally lift or move up to 120 lbs., and climb and work from ladders and scaffolding.

Expectations

- Reliability & Attendance: Punctual with a strong commitment to great attendance.

- Professionalism: Handle customer concerns and conflicts with tact, patience, and diplomacy.

- Accountability: Take ownership of your work and performance.

- Attention to Detail: Deliver quality work and accurate records every time.

- Attitude & Mindset: Maintain a “get-it-done” and “get-it-done-right” approach.

- Work Environment: Comfortable driving throughout the day and working in all weather conditions and tight spaces.

Join Us:
 
Be the go-to problem solver for Renewal by Andersen of Oregon, and help our customers love their windows and doors for years to come. If you enjoy hands-on work, staying active, and taking pride in a job done right, this is the opportunity for you!

Renewal by Andersen Corporation is the full-service window-replacement division of the Andersen Corporation with over 100 locations across North America. 
 
Tiffee Companies is an Equal Opportunity Employer committed to fair hiring practices. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We conduct background checks and drug screens in order to create a welcoming and safe environment for all team members.
 
Additional information? Feel free to visit our career page at https://www.tiffee.com/