About this role
Job Title: Account Director, Copenhagen
Location: Copenhagen
Working type: Remote
Language: Fluent English. Fluent Norwegian is preferred
Markets: Norway and Sweden
Department: Client Services
Welcome to NewGen
We’re a global social and creator agency that exists to make brands iconic, standing at the forefront of culture, creators and community.
Founded by our 30 under 30 co-founders, NewGen is an independent agency working with some of the world’s biggest brands including Pepsi, Samsung, SEGA and Cash App.
Privately owned and built to challenge the big networks and stale traditional agencies, we move fast and believe fresh ideas with the right culture capital can compete with anyone.
We’re setting the standards for the world’s most exciting brands and creators, so if you want to be part of something bigger and more ambitious than just another agency, this is the place to be.
The Role
Exciting news: NewGen is expanding into new markets with existing clients. We’re building our first in-market team in the Nordics to cover Norway and Sweden. We’re looking for local talent to help us launch it and shape how NewGen works in the region from day one.
We’re looking for a commercially minded and socially native Account Director to lead our client relationships across Norway and Sweden from Copenhagen. As one of our first in-market hires, you’ll own senior day-to-day client relationships, lead client onboarding and make sure work is strategically sharp, creatively ambitious and commercially strong.
You’ll lead the influencer scope from day one, then take on social as it launches. You’ll work closely with our in-market influencer managers and social creatives, as well as our strategy, creative and influencer teams in the UK. You are both a leader and a doer. You bring clarity, pace and energy, you know what great looks like and you protect the team while raising standards.
Lead Accounts with Confidence:
- Act as senior day-to-day client lead across Norway and Sweden
- Build trusted relationships with marketing stakeholders in market
- Drive proactive thinking rather than reactive servicing
- Provide clear senior counsel on social strategy and performance
Launch and Onboard:
- Lead client onboarding as new scopes start, setting up ways of working, approvals and reporting
- Help build our in-market team and processes from the ground up
- Bring local market knowledge to every brief so the work lands in both markets
Own Delivery Excellence:
- Oversee campaign delivery from brief through to wrap
- Make sure timelines, scope and budgets are tightly managed
- Anticipate risk and solve problems early
- Maintain high standards across all outputs
Drive Commercial Performance:
- Be accountable for revenue and margin performance
- Identify organic growth opportunities
- Support SOW development and forecasting
- Make sure accounts are properly scoped and resourced
Elevate Strategic Output:
- Partner closely with Strategy and Creative so ideas are insight-led and socially native
- Make sure deliverables ladder back to client business objectives
- Push for measurable impact across campaigns
Lead and Develop the Team:
- Guide and support the in-market team day to day, including influencer managers and social creatives
- Create a high-performance, supportive team culture
- Provide clear feedback and development pathways
- Drive accountability and ownership across the team
Champion Collaboration:
- Work seamlessly with influencer, creative, production and data teams across markets
- Make sure clients get a joined-up experience across disciplines and markets
- Contribute to agency-wide initiatives and improvements
Social First x Brand Impact:
Being socially native is at the heart of everything we do at NewGen. We’re not an advertising agency. We live and breathe culture, constantly plugged into the trends, conversations and creators shaping the world.
To succeed here you need a deep understanding of the creator landscape in Norway and Sweden, an instinct for what resonates online and the ability to turn trends and cultural insight into work that feels authentic, bold and social first. It’s ok to be chronically online.
Fluent English is required for this role. Fluent Norwegian is strongly preferred.
What You’ll Bring
Essentials:
- Fluent English
- 8+ years’ experience in social creative or integrated agency roles
- Experience leading large accounts or multi-market campaigns
- Strong commercial acumen
- Deep knowledge of social platforms and creator culture in the Nordics
- Experience managing and developing teams
- Confident presentation and stakeholder management skills
- Ability to turn creative ideas into measurable business results
Nice to have:
- Fluent Norwegian (strongly preferred)
- Experience across the Nordic markets
- Experience working in fast-paced agency environments
Why NewGen
Our people are the foundation of our business, so we believe in bringing benefits that actually make a difference. Here’s what the perks at NewGen are like:
- Additional birthday day off
- Christmas closure period
- Flexible working hours - earlier start for an earlier finish or a later start for a later finish. We want you to work in a way that works best for you and your lifestyle
- Company summer and winter social gatherings and away days to bring together our global agency
- Community days - we give you time off to go support a cause you believe in!
NewGen is committed to building a diverse and inclusive workplace. We welcome applications from all qualified candidates regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. We're committed to making our recruitment process accessible. If you need any reasonable adjustments at any stage of the application or interview process, please let us know and we'll be happy to help.