About this role
Job Requirements:
- Plan the dealerships operations of the coming year and report the plan to the dealer and/or stockholders for approval
- Obtain, review and recommend improvements for each department managers monthly forecasts and plans
- Ensure that every department operates harmoniously and profitably
- Develop and maintain a good working relationship with the factory and lending institutions
- Ensure that a completed financial statement is submitted to the factory by the 5th working day of each month
- Formulate policies and establish procedures for all training programs and monitor their effectiveness
- Oversee all dealership personnel functions, to include: interviewing, hiring, measuring and evaluating performance, recognizing accomplishments, and termination
- Review and approve the compensation plans for all employees
- Ensure that department managers are training and supervising employees for optimum effectiveness
- Communicate managements policies and procedures to all employees and ensure that they are understood and followed
- Complete a formal performance evaluation of each department manager once every six months
- Provide enthusiastic leadership to shape employees attitudes and build morale
- Establish harmony and teamwork among departments
- Conduct managers meeting at scheduled intervals
- Coordinate with the business office to ensure that records and analysis be maintained accurately
- Develop merchandising strategies and assist in creating an effective, cost-efficient advertising program
- Resolve any customer complaints that line management has not been able to resolve
Qualifications
Job Qualifications:
- High school diploma or the equivalent
- College degree preferred
- Ability to read and comprehend instructions and information
- At least two years in a dealership sales capacity
- At least five year in a supervisory position
- Professional personal appearance
- Excellent communication skills in person, on the telephone, and in writing