Sales Manager

Position Purpose

The Sales Manager, NIBNY is responsible for planning, managing, and executing sales-related activities in New York State and local government, focused on the Long Island area, and the metro New York City area. This role focuses on account management and business development for assigned accounts, with the objective of achieving NIBNY’s annual product and services growth goal targets.

Candidates must live near the metro New York City or Long Island area.

Essential Job Functions

- Perform all sales activities of our offerings to New York State or City government accounts

- Identify and contact potential customers through various channels, including direct sales, emails, tele-sales, networking, trade shows, social media, and market research

- Secure new business by effectively presenting the value proposition and persuading customers to commit and achieve sales within the designated territory

- Prepare and deliver sales presentations and compelling product/service demonstrations to prospective clients, promoting our NIBNY program and offerings

- Build and maintain strong customer relationships through regular communication and personalized engagement to ensure satisfaction and support repeat business

- Negotiate pricing and contract terms to reach mutually beneficial agreements.

- Manage existing customer contracts and renewals to support retention and revenue continuity; Engage existing customers to expand product and service adoption and increase overall account penetration

- Maintain accurate records of account contacts, track sales activity, pipeline management, and provide regular updates to sales management

- Provide responsive customer service as required on issues with orders or contracts

- Prepare proposals, RFP responses, bid submissions, quote requests, and inquiries from assigned accounts

- Develop a thorough knowledge of the customer's organizational and operational structure and understand who can influence buying decisions; establish senior-level contacts

- Develop and maintain up-to-date account plans and strategies, action plans, and recent activity and target dates

- Manages sales expenses and resources effectively to meet budget requirements

- Support and collaborate with our affiliated agencies – providing sales intel, new product and service development, and pricing comparisons

- Represent the company at approved seminars, shows, and conferences

- Align sales efforts to support our affiliated agencies' employment growth for people who are blind

- Support leadership in preparing sales results, data, and reports for meetings and projects

Other Job Duties

- Support internal departments by supplying data, information, and interacting with customers to solve order or payment issues

- Assist in marketing efforts as needed

- Other duties as assigned

Supervisory/Management Responsibilities

This position does not include supervisory responsibilities

Travel

This position includes anticipated travel responsibilities:

- 60-80% travel in the Long Island and metro NYC area

Experience

- Eight (8) + years selling experience is required, most recently within the State Government market.

- Experience using Salesforce or other CRM is preferred

- Experience selling medical, safety, office or related products preferred

- Experience selling call center or document scanning services a plus

Education, Certifications, and Licensure

- Undergraduate degree from an accredited university or college

Minimum Technical Skills and Experience

- Proficiency in Microsoft Office, including Outlook, Word, and Excel

- Proficiency in Salesforce

- Experience using Zoom, Microsoft Teams, and/or other online meeting platforms

Ideal Soft Skills

- Excellent communication and judgement skills

- Ability to comprehend information, make sound decisions and problem solve

- Demonstrate the ability to concentrate and analyze data

NIB Core Competencies

- Accountability

- Communication Skills

- Ethics /Integrity

- Customer Care

- Job Knowledge/ Technical Skills

- Process Improvement

Physical Demands and Work Environmental Factors

The physical demands described here represent those required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. While performing this role, the employee is rarely required to carry and lift items weighing up to 15 lbs. The employee is frequently required to hear. The employee will be required to occasionally perform work on a keyboard, sit, and stand. And the employee is rarely required to read and walk.

Equal Employment Opportunities Statement

NIB is an equal opportunity employer and is committed to fostering an inclusive and accessible workplace. We do not discriminate against any employee or applicant based on any protected characteristic or status. We also provide reasonable accommodations for qualified individuals with disabilities throughout the employment process. If you require an accommodation to perform the essential functions of the position, please contact Human Resources at [email protected]. We will engage in an interactive process to determine a reasonable accommodation, barring undue hardship.