About this role
A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.
The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.
Job Summary
Responsible for managing and growing customer VMI programs by maintaining inventory availability, ensuring inventory accuracy, replenishing stock, and building strong customer relationships. Serve as the primary field resource, this role supports customer operations at job sites, tool cribs, ex containers, and other designated inventory locations to ensure products are available when and where they are needed. Supports the implementation of new VMI programs and technology solutions, partnering with customers and third-party providers (i.e. Opticrib, Tofino) to deploy inventory management systems, AI-enabled tools, and ERP integrations that improve operational efficiency and service delivery. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report.
Major Tasks, Responsibilities and Key Accountabilities
- Provides support for assigned vendor-managed inventory locations according to established schedules and customer requirements.
- Conducts inventory audits, evaluates product usage, investigates discrepancies, and maintains accurate and appropriate stock levels.
- Replenishes inventory, creates replenishment orders, monitors usage trends, and recommends dependable stocking adjustments based on customer demand.
- Maintains clean, organized, labeled, and service-ready inventory locations and completes accurate service records and inventory documentation.
- Builds trusted customer relationships, reviews inventory needs, identifies products and services that support customer operations, processes special-order requests, and communicates feedback and opportunities to sales and branch leadership.
- Pulls, stages, loads, unloads, and transports products. Performs related warehouse duties and operates company vehicles, forklifts, and material-handling equipment safely and in accordance with company requirements.
- Supports the planning, setup, launch, onboarding, expansion, and continuous improvement of conex boxes, tool cribs, automated inventory, ERP integrations, and other vendor-managed inventory solutions in partnership with internal teams and third-party technology providers.
- Partner with the Corporate Vendor Management Team to implement new technologies, tools, and operational processes. Gather and communicate field feedback to improve customer experience and operational effectiveness. Support pilot programs and continuous improvement efforts. Recommend solutions that enhance efficiency, inventory accuracy, and overall business performance.
- Performs other duties as assigned.
Nature and Scope
- Refers complex, unusual problems to supervisor.
- Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.
- None.
Work Environment
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
- Frequent periods are spent standing or sitting in the same location with some opportunity to move about. Occasionally there may be a requirement to stoop or lift light material or equipment (typically less than 8 pounds).
- Typically requires overnight travel 5% to 20% of the time.
Education and Experience
HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.
Preferred Qualifications
- Experience in supporting or implementing vendor-managed inventory, tool crib, conex, automated inventory, or similar customer-site programs.
- Possesses experience with Oracle ERP, project coordination, technology implementation, or customer onboarding activities.
- Possesses forklift or material-handling equipment certification.
If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.
For Illinois job seekers:
Pay Range
$24.20-$33.80 Hourly
Illinois law requires the posting of the salary range for advertised jobs. This range is determined based on market data and internal pay practices to establish a minimum and maximum value for a job. Individual base pay is determined based on a variety of elements including experience, skills, internal equity and other factors. For additional details on benefits, please review the full job description on White Cap Jobs