About this role
Do you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.
We are seeking an experienced Business Analyst with strong LoanIQ (LIQ) expertise and Assistant Vice President (AVP) level experience in lending operations, product, change delivery, or business transformation. This role will support business analysis, requirements management, migration activities, and cross-functional delivery for LoanIQ and ACBS-related initiatives across agency, syndicated, and commercial lending products.
The ideal candidate will bring solid knowledge of the end-to-end lending lifecycle, strong analytical and stakeholder coordination skills, and hands-on experience translating business needs into clear functional requirements for technology and operations teams. This individual will operate as a key contributor, partnering closely with Operations, Technology, Product, Finance, Risk, and front-office stakeholders to support LoanIQ implementation, migration, enhancement, and optimization initiatives.
Key Responsibilities
• Support business analysis activities for LoanIQ (LIQ) / ACBS / legacy loans platform initiatives, including implementation, migration, and platform enhancement.
• Partner with business, operations, and technology stakeholders to define current-state processes, identify gaps, and contribute to future-state workflows.
• Elicit, analyze, and document business requirements, functional requirements, process flows, and data requirements.
• Support development of Target Operating Model (TOM) deliverables, including process design, roles and responsibilities, and control points.
• Act as a liaison between business users, operations teams, and technology teams to ensure requirements are clearly understood and validated.
• Assist in analysis supporting the decommissioning of legacy loan platforms, including data mapping, migration, reconciliation, and cutover readiness activities.
• Identify and document system enhancement opportunities to improve LoanIQ utilization and address lending requirements.
• Support coordination with external vendors and system integrators to ensure deliverables align with project requirements.
• Assist in solution design discussions and help assess upstream/downstream impacts, integrations, and operational dependencies.
• Participate in workshops with stakeholders across lending operations, servicing, finance, accounting, settlements, and risk/control functions.
• Translate business requirements into user stories, functional specifications, and test scenarios for development and QA teams.
• Support UAT planning and execution, including test case review, defect tracking, business validation, and go-live readiness.
• Identify opportunities to streamline processes and support automation initiatives to reduce manual effort and operational risk.
• Assist in issue tracking, risk identification, dependency management, and status reporting within assigned workstreams.
• Collaborate with senior analysts and project leads, contributing to overall delivery and best practices in LoanIQ initiatives.
Required Qualifications
• Bachelor’s degree in business, Finance, Economics, Technology, or related field.
• 6–9 years of experience in Business Analysis, Operations Change, or Project Delivery within Corporate / Investment Banking.
• Minimum 3–5 years of hands-on experience with Finastra LoanIQ / LIQ.
• AVP-level experience or equivalent role in Business Analysis, Lending Operations, Product, or Change Management.
• Strong working knowledge of LoanIQ / LIQ in a business, operational, or functional capacity.
• Good understanding of commercial lending, including syndicated loans, bilateral loans, and servicing processes.
• Experience supporting system implementations or enhancements, including exposure to migration or legacy platform replacement initiatives.
• Experience writing business requirements, functional specifications, process maps, gap analyses, and UAT documentation.
• Understanding of the end-to-end loan lifecycle, including origination, servicing, rollover, rate setting, fee processing, payments, notices, and settlements.
• Strong communication and analytical skills with the ability to work effectively with cross-functional teams.
Preferred Qualifications
• Exposure to FIS ACBS and/or legacy loans platforms.
• Experience supporting Target Operating Model design and process improvement initiatives.
• Knowledge of agent bank operations, lender servicing, or loan lifecycle management processes.
• Experience with data mapping, data conversion, and reconciliation between LoanIQ and upstream/downstream systems.
• Familiarity with Agile, Waterfall, or hybrid delivery methodologies.
• Exposure to tools such as JIRA, Confluence, Visio, Excel, and PowerPoint.
• Experience working with global teams across Operations, Technology, Product, and Change.
• Awareness of control, audit, risk, and regulatory considerations in lending operations.
Core Skills
• LoanIQ / LIQ functional knowledge
• Business analysis and requirements gathering
• Process mapping and gap analysis
• Lending operations knowledge
• Migration and data support
• Stakeholder coordination
• UAT and testing support
• Process improvement and automation
• Analytical and problem-solving skills
What Success Looks Like
• Requirements are documented clearly and support effective delivery by technology and operations teams.
• Migration and data-related activities are supported with accuracy, including mapping and reconciliation.
• Future-state processes are well-defined and aligned to business objectives.
• Stakeholders across business, operations, and technology remain aligned throughout delivery.
• LoanIQ solutions are implemented or enhanced with strong operational readiness and minimal disruption.
• Risks, issues, and dependencies are identified early and effectively managed within the workstream.
The typical base pay range for this role is between $90K - $130K depending on job-related knowledge, skills, experience, and location. This role may also be eligible for certain discretionary performance-based bonuses and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.
MUFG Benefits Summary
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.