Business Process and Solutions Lead

Requisition ID: 98369

NextEra Energy Resources is one of America’s largest wholesale electricity generators, harnessing diverse energy sources to power progress. We deliver tailored energy solutions that fuel economic growth, strengthen communities, and help customers achieve their energy goals. Ready to make a lasting impact? Take the next step in your career with us!

Position Specific Description

We are seeking a highly analytical, improvement-oriented Business Process & Solutions Lead to drive business process optimization, operational standardization, and technology-enabled improvement across the Conduit product portfolio.

This role will work closely with operational stakeholders to understand how business processes function today, identify inefficiencies and improvement opportunities, and design scalable future-state workflows. The successful candidate will apply structured process-improvement methodologies, including Lean Six Sigma, business process analysis, and data-driven problem-solving, to ensure technology investments address underlying business needs and deliver measurable operational value.

The position requires a combination of business process expertise, operational understanding, analytical capabilities, and practical technology skills. This individual will partner with Product Owners, operations teams, engineering teams, enterprise-system owners, and technology vendors to translate complex business problems into standardized processes, actionable solution concepts, and measurable improvement initiatives.

The successful candidate will be comfortable challenging established workflows, analyzing operational data, facilitating cross-functional discussions, and using modern analytical and development tools to investigate opportunities and validate improvement concepts.

Key Responsibilities

- Analyze existing business processes across Conduit-supported operations to identify inefficiencies, unnecessary complexity, manual activities, and opportunities for improvement.

- Lead current-state and future-state process mapping, documenting workflows, roles, handoffs, decision points, business rules, and system interactions.

- Apply Lean Six Sigma, root cause analysis, value-stream mapping, and other structured improvement methodologies to solve complex operational problems.

- Identify opportunities to standardize workflows across sites, business units, technologies, and operational groups while accommodating legitimate differences in business requirements.

- Partner with Product Owners and stakeholders to translate business challenges into clearly defined problem statements, improvement opportunities, and solution requirements.

- Evaluate whether proposed technology enhancements address underlying process problems rather than introducing automation around inefficient or inconsistent workflows.

- Develop practical recommendations for process redesign, simplification, automation, and technology-enabled operational improvements.

- Use data analysis, reporting, and operational performance metrics to quantify existing challenges, establish baselines, and assess improvement opportunities.

- Establish measurable success criteria and expected business outcomes for process improvements and proposed solutions.

- Facilitate workshops and working sessions with operational stakeholders to validate current processes, evaluate alternatives, and build alignment around future-state workflows.

- Identify dependencies and impacts involving people, processes, data, business rules, and connected enterprise systems.

- Partner with technical teams to evaluate solution feasibility and support rapid prototyping of business process improvements.

- Develop process standards, documentation, and recommendations that support consistent adoption and sustainable operational execution.

- Measure the effectiveness of implemented improvements and identify additional opportunities for optimization.

Job Overview
This position provides leadership for business process excellence, operational improvement, and business solution development across an enterprise product ecosystem.

Employees in this role are responsible for understanding business workflows, identifying opportunities to improve efficiency and consistency, and helping translate operational needs into scalable, measurable, technology-enabled solutions.

The role serves as a bridge between operational stakeholders, Product Owners, technical teams, and enterprise-system owners. It combines structured process-improvement disciplines with business analysis, data analytics, and practical problem-solving to ensure product investments create measurable business value.

Job Duties & Responsibilities

- Leads current-state business process assessments and future-state workflow design.

- Applies Lean Six Sigma and structured continuous-improvement methodologies to operational challenges.

- Facilitates business process mapping, root cause analysis, and improvement workshops.

- Identifies opportunities for process simplification, standardization, automation, and waste reduction.

- Analyzes operational data to quantify problems, establish performance baselines, and measure improvement results.

- Develops business process documentation, workflow models, business rules, and improvement recommendations.

- Partners with Product Owners to define business needs, expected outcomes, and opportunities for product enhancements.

- Evaluates process, organizational, and technology dependencies associated with proposed solutions.

- Collaborates with technical teams to assess feasibility and validate solution concepts.

- Defines process performance indicators and monitors the effectiveness of implemented improvements.

- Supports stakeholder alignment and the transition to improved operational workflows.

- Promotes reusable process standards and continuous improvement practices across the organization.

- Leads business process improvement initiatives and cross-functional solution-development activities.

- Performs other job-related duties as assigned.

Preferred Qualifications

- Experience in business process improvement, operational excellence, business analysis, industrial engineering, business transformation, or enterprise solution development.

- Experience applying Lean Six Sigma, DMAIC, root cause analysis, process mapping, value-stream mapping, or comparable continuous-improvement methodologies.

- Lean Six Sigma Green Belt or Black Belt certification, or demonstrated equivalent practical experience.

- Experience analyzing operational processes within energy, utilities, manufacturing, asset management, maintenance, or other asset-intensive industries.

- Strong analytical capabilities, including experience using SQL, Power BI, Excel, Python, or similar tools to investigate business problems and quantify improvement opportunities.

- Familiarity with enterprise systems such as SAP, Maximo, work management applications, or other operational technology platforms.

- Familiarity with AI-assisted analysis, workflow automation, process mining, low-code development, or rapid prototyping tools.

- Experience measuring realized business value and establishing sustainable process controls following implementation.

Job Overview

Employees in this job plan, monitor and manage large-scale internal projects from initiation through completion. This role provides direction on projects to the department or project team members.

Job Duties & Responsibilities

- Oversees a variety of large-scale projects of high complexity

- Develops detailed work plans, schedules, project estimates, resource plans, and status reports

- Secures required resources and uses formal processes and tools to manage resources, budgets, risks and changes

- Conducts project meetings and is responsible for project tracking and analysis

- Identifies issues and challenges, measures and validates results, and implements solutions

- Provides expert information to internal and external clients on complex issues

- Creates and communicates presentation materials for report out and updates with various levels of internal and external stakeholders

- Conducts external research and stays abreast of new developments or innovative advancements pertaining to the project

- Provides coaching, leadership and direction to project team

- Performs other job-related duties as assigned

Required Qualifications

- High School Grad / GED

- Bachelor's or Equivalent Experience

- Experience: 6+ years

Preferred Qualifications

- Master's Degree

- Project Management Professional (PMP)

NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click here to learn more.

Employee Group: Exempt
Employee Type: Full Time
Job Category: Project Management
Organization: NextEra Energy Project Management, LLC
Relocation Provided: Yes, if applicable

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law.

NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to [email protected] , providing your name, telephone number and the best time for us to reach you.

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies . Please see our policy for more information.

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