About this role
The Spv, Temple Housing manages the operational process for temple housing and typically would manage a team of employees and/or volunteers. This includes responsibility for the guest rooms and the arrival center (shared spaces like food services, and youth/children's areas). This position is responsible for the scheduling, training, and supervising of housing employees and volunteers, to ensure that all operational shifts are filled, the guest experience is seamless, and patrons are prepared for service in the temple. This position provides guidance and direction to employees, volunteers, service missionaries and patrons.
This position typically reports to the temple recorder.
Required:
- 2 years of any combination of related experience or progress towards or completion of a relevant university (post-secondary) degree or an industry-recognized certification, to include: Former work-related leadership experience.
- Excellent interpersonal skills to resolve guest issues, liaise with temple leaders, and contribute to the reverent atmosphere of the temple.
- Ability to work independently, with minimal supervision.
- Ability to lead others to perform routine tasks with a high degree of accuracy.
- Excellent organizational and time management skills, including prioritization of tasks, deadlines, and timely communication.
- Fluent in the primary language of the temple district.
- Payment handling experience, understanding basic financial principles.
- Be able to lift 30 lbs. (13.6 kg), stand for long periods, bend, kneel, stoop, pull, push, have good manual dexterity, and perform physically demanding tasks in a fast-paced and meticulous work environment.
Preferred:
- 3 years of relevant experience.
- Supervisory experience.
- Hospitality experience.
- Experience using a hospitality management system.
- Proficiency with Microsoft Office software suite.
- Experience handling confidential information.
- Working proficiency with local languages spoken in the temple district.
- Proficiency in English