Estate Garden Manager

Estate Garden Manager
Master's Landscape Design
Mount Juliet, TN

POSITION SUMMARY

Master's Landscape Design is a premier landscape company serving the Nashville area, dedicated to delivering exceptional outdoor living experiences. We are launching a new Design Services division focused on proactive plant health care and creative landscape enhancements — and we are looking for the right person to help build it. The Estate Garden Manager is a versatile, client-facing role that blends technical horticultural expertise, consultative sales, and hands-on fieldwork. You will serve as a trusted advisor to our clients, guiding plant health decisions and identifying enhancement opportunities, all while helping lay the operational foundation for a growing division. There is strong potential for advancement into management as this division expands.

KEY RESPONSIBILITIES

Plant Health Care & Field Services

- Manage ongoing plant health care visits (weekly/monthly) targeting disease, pest control, and water management tailored to individual microclimates

- Conduct thorough site inspections and recommend flower bed upgrades and landscape enhancements

- Perform field services personally while developing operational processes for the division

- Maintain accurate service records, client communications, and CRM documentation

Client Advisory & Sales

- Serve as a trusted advisor, educating clients on plant health, seasonal care, and landscape improvements

- Identify and present upsell opportunities to increase client value and satisfaction

- Drive sales growth through proactive account management and closing new service contracts

Division Development

- Collaborate with leadership to develop processes, standards, and systems to scale the division

- Build the operational foundation that supports future team growth and service expansion

- Contribute to a culture of excellence, client focus, and continuous improvement

QUALIFICATIONS

Required

- 2–3 years of experience in plant health care, landscape design, and/or operations management

- Chemical Applicator's License

- Proven knowledge of pest/disease control and microclimate management

- Working knowledge of plant hardiness zones specific to Middle Tennessee

- Strong communication and consultative sales skills with a track record of success

- Creative thinker able to tailor designs and recommendations to client preferences and site conditions

- Comfortable working outdoors in varied weather conditions

- Experience with CRM and service documentation tools

- Ability to multitask across sales, design, and fieldwork responsibilities

- Interest in growing into a leadership role as the division expands

Preferred

- Bachelor's degree in Horticulture or a related field

PERFORMANCE METRICS

Success in this role will be evaluated against the following benchmarks:

- Sales growth and number of new accounts acquired

- Customer satisfaction scores and referral rates

- Effectiveness of plant health care treatments and upsell conversion rates

- Consistency and quality of service delivery and CRM documentation

- Balance of personal fieldwork alongside supervisory responsibilities as the division scales

KEY COMPETENCIES

- Horticultural Expertise: Deep, practical knowledge of plant health, pest control, and microclimate management that clients trust and rely on.

- Consultative Sales: Builds genuine client relationships and identifies opportunities to add value — never pushy, always solutions-focused.

- Entrepreneurial Drive: Thrives in a start-up division environment, takes ownership, and brings the initiative to build something great.

- Client Focus: Delivers a consistent, high-touch experience that earns loyalty, referrals, and long-term relationships.

- Operational Discipline: Documents accurately, follows through on commitments, and builds repeatable processes as the division grows.

- Adaptability: Moves fluidly between fieldwork, client advising, and sales responsibilities without losing quality in any area.

COMPENSATION & BENEFITS

- Salary: $90,000 per year, based on experience

- Health Insurance: Company-supported health insurance coverage

- Paid Time Off: Competitive PTO policy

- Professional Development: Support for continued learning, certifications, and professional growth

- Company Provisions: Company vehicle, phone, and computer provided

HOW TO APPLY

Please send your resume and cover letter to [email protected] with the subject line: Estate Garden Manager Application