Community Health Program Intern

Objective : The Community Health Intern supports the daily operations, coordination, and continued development of MMR's Community Paramedicine program. Primary responsibilities include monitoring patient referrals and program activity, coordinating communications and appointments, maintaining program records, and assisting with presentations, outreach, and stakeholder engagement.

Essential Duties:

-       Know and support the Mission Statement, Policy/Procedures and MMR MVV’s.

- Monitor and update patient movement and program status daily, including new referrals, outreach attempts, scheduled visits, active participation, follow-up needs, and discharges, using approved systems.

- Identify missing information, overdue follow-ups, or changes requiring attention and promptly communicate them to the CP Coordinator or designated CP staff.

- Make and receive routine patient or partner phone calls as directed, including appointment reminders, scheduling outreach, and follow-up on non-clinical questions; refer clinical concerns to licensed staff.

- Assist with scheduling patient appointments, stakeholder meetings, partner presentations, and program activities; confirm details and communicate changes.

- Develop and update PowerPoint presentations, flyers, handouts, meeting materials, and other CP program communications for internal and external audiences.

- Maintain accurate referral logs, contact records, meeting notes, and basic program tracking data in accordance with department procedures.

- Help compile program activity summaries, referral trends, and other non-clinical information for reports and stakeholder updates.

- Communicate professionally with patients, healthcare partners, community organizations, and MMR personnel while respecting role boundaries.

- Protect confidential patient information and follow HIPAA, MMR policies, and approved communication and documentation procedures.

- Participate in CP team meetings, training, and supervised learning activities; complete other related duties as assigned.

Qualifications

Knowledge, Skill and Competency Requirements:

- Current student or recent graduate in public health, healthcare administration, social work, communications, business, or a related field preferred.

- Strong organization, attention to detail, and ability to prioritize recurring daily tasks.

- Professional written and verbal communication skills, including telephone etiquette and stakeholder coordination.

- Working knowledge of Microsoft Office, particularly Excel, Outlook, Word, and PowerPoint, or willingness to learn.

- Ability to maintain confidentiality, follow instructions, ask questions, and work collaboratively with a multidisciplinary team.

- No paramedic license or direct patient-care certification required for this internship.

Physical Factors: Primarily office-based work requiring prolonged sitting, occasional standing and walking, and frequent use of a computer, telephone, and standard office equipment. Must be able to lift and carry up to 25 pounds occasionally, bend, reach, and perform routine office tasks.

Working Conditions: Primarily office-based work involving computer use, phone calls, meetings, and occasional approved community or stakeholder activities. Internship schedule and duration will be established by the department and, when applicable, the academic program.

Disclaimer: This description outlines the general nature of the internship and is not an exhaustive list of duties. Assignments may change based on program needs, supervision, and internship learning objectives. This is an 11-month, grant-funded internship position, with funding currently guaranteed only through October 2027. This position is funded through the Rural Health Transformation (RHT) Grant and is contingent upon the availability of grant funding. Applicants should understand that this is a temporary position, and continued employment beyond October 2027 is not guaranteed. Unless additional funding is secured or another employment opportunity becomes available, the position is expected to end when grant funding expires.

Acknowledgment: I understand and agree to the following: (1) that it is my responsibility to read this description in its entirety; (2) that the job description and duties are subject to change at the discretion of MMR; (3) that MMR retains the right to eliminate the position or reassign me to another position; and (4) that my employment is at will and that MMR may terminate the employment relationship at any time, with or without cause or notice.