About this role
Overview
A New Chapter at Coolray Nashville
New leadership. New direction. A renewed commitment to our people.
If you’ve considered Coolray Nashville in the past - or heard things that made you hesitant to take a look - we invite you to take another look.
We have a new leadership team in place with a clear focus on building a workplace where great people are supported, respected, developed, and given the opportunity to succeed.
We also know that changing leadership is only the beginning. Trust and reputation are earned through actions, not words. That’s why we’re focused on creating an environment our team members are proud to be part of and building Coolray Nashville into a destination for the best talent in the trades.
Whether you’ve applied before, talked with us in the past, or are considering Coolray for the first time, this is a new chapter - and we’d like you to be part of it.
As a Retail Sales Lead Generator at Coolray, you'll have the chance to engage with customers, promote our products and services, and contribute to a positive customer experience. If you enjoy interacting with people, are motivated by incentives and commissions, and are looking for a rewarding opportunity in sales and customer service, this role could be the perfect fit for you.
Join our team of dedicated and energetic employees who are committed to delivering excellence every day. We look forward to welcoming you to Coolray and providing you with a fulfilling and rewarding career opportunity.
The position of Retail Sales Lead Generator at Coolray offers a range of benefits and opportunities for individuals looking to join a team dedicated to providing exceptional customer service. Here are some key points highlighting what you can expect by joining our team:
- Compensation: You can earn $18+ per hour plus commission, providing you the opportunity to maximize your earnings based on your performance and results.
- PTO and Holiday Pay: Enjoy a robust Paid Time Off plan, including holiday pay, which allows you to take time off and recharge when needed.
- Part-time or Full-time Options: Whether you're looking for part-time or full-time employment, Coolray offers both opportunities to accommodate your availability and preferences.
- Paid Training: Receive training to enhance your skills and knowledge, ensuring you're equipped to succeed in your role as a Brand Ambassador and Lead Generator.
- Benefits Package: Health, Vision, and Dental Insurance are provided to ensure your well-being and peace of mind while working with Coolray.
- Retirement Planning: Benefit from a 401K Retirement Plan with a company match of up to 30%, helping you build financial security for your future.
Qualifications
Do I have What it Takes?
- Love talking to people and enjoy face-to-face conversations.
- Bring energy, positivity, and self-motivation to everything you do.
- Stay calm and professional, even when someone says “no.”
- Are a go-getter who’s focused on results and personal growth.
- Know how to listen actively and ask the right questions to understand what customers need.
- Can read the room and recognize when someone’s interested.
- Are organized and manage your time well throughout your shift.
- Feel comfortable guiding conversations toward a clear next step — setting an appointment.
- Can stand or walk for 4–8 hours at a time in a retail environment.
- Are comfortable using a smartphone for scheduling, texting, and emailing.
- Can work Saturdays, when Home Depot is busiest.
- While HVAC or Water Treatment experience is not required, willingness to learn about the products and services offered by the company would be advantageous.
Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Wrench Group and its affiliates comply with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact the company Human Resources office.
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Responsibilities
What Will I Do?
- Represent Coolray and our Home Depot partnership by engaging shoppers in friendly, informative conversations about home HVAC options.
- Work from inside Home Depot — no cold calling or door knocking.
- Start conversations with members, explain the benefits of our HVAC services, and set appointments for our home service consultants.
- Build relationships with Home Depot associates and managers — you’ll be the face of our partnership in the store.
- Help educate customers and staff about the program and the value of well-maintained HVAC systems.
- Track your goals and celebrate your wins — we’ll train and support you every step of the way.