Senior Space Enterprise Subject Matter Expert (SME)

Position Description & Qualifications

Serco-North America is seeking a highly experienced Senior Space Enterprise Subject Matter Expert (SME) with extensive expertise in Department of War (DoW) space operations, Military Satellite Communications (MILSATCOM), enterprise integration, strategic technical leadership, and mission planning.

The individual will serve as a senior technical adviser and strategic resource within Serco, working across the Space and Ground Systems (SGS) portfolio to strengthen technical capabilities, support program execution, and align Serco's solutions with evolving customer requirements. Primary areas of focus will include Wideband SATCOM ground systems and associated mission capabilities, including CNPS, WSTARS, WRMS, PCMS, and other supporting systems.

The position will play an important role in strengthening Serco's reputation as a trusted mission partner, improving the integration and performance of its space-related programs, expanding customer relationships, and positioning the company to support the evolving requirements of the DoW space enterprise.

In this role, you will:

Enterprise Technical Leadership

- Provide senior-level technical leadership and strategic guidance to align business objectives against the DoW Wideband MILSATCOM enterprise, supporting mission execution, enterprise integration, modernization, and operational readiness.
- Serve as a recognized technical authority and trusted adviser to Serco leadership, program managers, and portfolio stakeholders on Wideband SATCOM architecture, operations, resource requirements, and enterprise-wide integration.
- Lead and advise on complex SATCOM enterprise integration initiatives involving military, civilian, contractor, and international partner organizations.
- Provide technical leadership and strategic guidance on MILSATCOM satellite operations and enterprise capabilities, including Wideband Global SATCOM (WGS) employment, payload utilization, mission planning, spectrum allocation, orbital positioning, and constellation optimization.
- Develop strategic recommendations and technical assessments addressing enterprise sustainment, operational effectiveness, capability modernization, and system-of-systems integration.
- Guide the development and implementation of operational concepts, system architectures, and modernization strategies for current and future MILSATCOM satellite and ground system capabilities.
- Translate complex technical, operational, organizational, and regulatory issues into clear, actionable recommendations for senior government and Serco leadership.

Serco Strategic and Portfolio Leadership

- Provide strategic technical leadership across Serco's space portfolio, identifying opportunities to expand capabilities, improve customer support, and strengthen the company's position within the DoW space enterprise.
- Advise Serco leadership on emerging DoW space mission requirements, technology developments, enterprise modernization priorities, and evolving customer needs that may influence future business opportunities.
- Provide executive-level technical insight and guidance to Serco program leadership to strengthen program execution, technical performance, operational integration, and customer satisfaction.
- Identify opportunities to leverage existing Serco capabilities across multiple programs and mission areas to improve integration, efficiency, and customer value.
- Support acquisition planning, requirements development, investment prioritization, and resource alignment by providing technical and operational insight into customer needs and long-term mission objectives.
- Provide strategic recommendations regarding Serco's technical capabilities, workforce expertise, and mission support services to strengthen the company's ability to support current and future customer requirements.

Customer Engagement and Business Development

- Support strategic customer engagement and business development initiatives by leveraging extensive knowledge of DoW organizational structures, mission requirements, acquisition priorities, and senior stakeholder expectations.
- Partner with Serco's business development and capture leadership to identify emerging opportunities, shape future pursuits, develop differentiated technical solutions, and strengthen the company's competitive position.
- Provide strategic insight into customer priorities, capability gaps, modernization initiatives, and operational challenges to help position Serco for future business opportunities.
- Support the development and presentation of technical strategies, white papers, proposals, executive briefings, and customer engagement materials.
- Strengthen Serco's relationships and reputation as a trusted technical and mission partner across the DoW space and SATCOM enterprise.

Organizational and Operational Improvement

- Lead technical studies, operational assessments, analytical reviews, and enterprise-level evaluations supporting investment decisions and long-term capability planning.
- Support enterprise-wide improvement initiatives involving mission planning, operational procedures, contractor oversight, governance, and workforce development.
- Provide senior technical oversight and recommendations during organizational transitions, mission realignments, and changes in operational responsibilities.
- Promote collaboration and integration across Serco's engineering, operations, program management, and business development organizations.
- Mentor and provide technical guidance to senior technical personnel and program leaders, strengthening Serco's internal space and SATCOM expertise and institutional knowledge.

To be successful in this role, you will have:

- Active DoW Top Secret security clearance, with SCI eligibility or access as required.
- A Bachelor's degree in a related field. A high school diploma may be substituted for a bachelor's degree with an additional 5 years of relevant professional experience.

- 15 years of progressively responsible experience in DoW satellite communications, Wideband MILSATCOM operations, systems engineering, enterprise integration, or related mission areas.
- Extensive experience providing senior-level technical leadership and strategic advice within the DoW space and SATCOM enterprise.
- Demonstrated expertise in Wideband SATCOM architecture, WGS operations, satellite payload utilization, mission planning, and enterprise resource management.
- Proven ability to develop and implement enterprise-wide operational concepts, policies, procedures, and technical strategies.
- Experience advising senior military and civilian leadership on complex enterprise-level technical, operational, and strategic issues.
- Experience supporting organizational integration, force design, workforce planning, and operational realignment across military and civilian organizations.
- Demonstrated ability to coordinate complex technical and operational initiatives involving multiple DoW organizations, contractors, and international partners.
- Strong understanding of DoW organizational structures, operational requirements, acquisition processes, resource planning, and governance frameworks.
- Demonstrated ability to communicate complex technical and operational issues and provide actionable recommendations to senior government and corporate leadership.
- Demonstrated experience leading multidisciplinary teams and supporting mission-critical operations in dynamic and contested operational environments.
- Exceptional executive communication, strategic planning, customer engagement, and relationship management capabilities.
- Ability to travel up to 25%.

Additional desired qualifications:

- Bachelor's degree or higher in a related Engineering or STEM field, or equivalent experience, subject to applicable contract and position requirements.
- Extensive experience within the Wideband MILSATCOM enterprise, particularly WGS operational planning, employment, and sustainment.
- Senior technical leadership experience within U.S. Space Force, U.S. Army Space and Missile Defense Command, U.S. Space Command, or other DoWheadquarters organizations.
- Experience with protected SATCOM, anti-jam capabilities, contested communications, and mission resilience.
- Experience developing enterprise-wide operational concepts, technical policies, and modernization strategies.
- Experience supporting DoW acquisition strategy, capability development, requirements generation, and program modernization.
- Experience with international SATCOM partnerships, multinational coordination
- Experience developing technical solutions and strategic recommendations for complex DoW space and SATCOM mission requirements.
- Experience supporting strategic business development, capture management, proposal development, and customer relationship initiatives.
- Experience with program governance, contractor oversight, workforce development, and organizational transformation.

If you are interested in supporting and working with a passionate Serco team, then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: [email protected] or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identity during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [email protected] .

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.
Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

Medical, dental, and vision insurance
Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
401(k) plan that includes employer matching funds
Tuition reimbursement program
Life insurance and disability coverage
Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Employee Assistance Plan

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us .

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: [email protected] .