Frozen Food Supervisor

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

Position Purpose

The Frozen Supervisor supports the daily operation of the frozen foods department by ensuring exceptional customer service, product availability, inventory accuracy, merchandising standards, and operational compliance. This position provides leadership to frozen department associates, maintains product quality and food safety standards, and supports the achievement of department sales and profitability objectives.
Key Responsibilities Customer Service

- Provide outstanding customer service and create a positive shopping experience.

- Assist customers with product selection, product information, and special requests.

- Respond to customer concerns and inquiries in a professional and timely manner.

- Promote department products through product knowledge and suggestive selling techniques.

Department Operations

- Oversee daily frozen department activities including stocking, merchandising, rotation, and inventory management.

- Ensure frozen food cases and displays remain fully stocked, clean, organized, and visually appealing.

- Monitor inventory levels and communicate replenishment needs to department leadership.

- Verify accurate pricing, signage, and execution of promotional programs.

- Support department readiness for holiday events, seasonal programs, and special promotions.

Product Quality and Inventory Management

- Maintain high standards for product quality, appearance, and availability.

- Ensure proper rotation of products using first-in, first-out (FIFO) practices.

- Monitor shrink, spoilage, and out-of-stock conditions and take corrective action when necessary.

- Assist with receiving, inventory counts, and stock management activities.

- Maintain accurate inventory records and support inventory control initiatives.

Leadership and Team Development

- Provide daily guidance and support to frozen department associates.

- Assist with training, onboarding, and development of associates.

- Promote teamwork, accountability, and excellent customer service.

- Monitor work performance and provide coaching to support operational goals.

- Help ensure department tasks are completed accurately and efficiently.

Food Safety and Compliance

- Ensure compliance with food safety, sanitation, and company operational standards.

- Monitor freezer temperatures and storage practices to maintain product integrity.

- Conduct routine inspections to verify product quality and department conditions.

- Maintain clean and organized work areas, freezers, and backroom storage locations.

- Support compliance with all company policies and regulatory requirements.

Safety and Equipment Maintenance

- Promote safe work practices and adherence to workplace safety standards.

- Ensure proper and safe use of pallet jacks, stocking equipment, ladders, and department tools.

- Report safety hazards, equipment concerns, and maintenance needs promptly.

- Help maintain a safe shopping and working environment.

Qualifications

- High school diploma or equivalent preferred.

- Previous grocery, frozen food, retail, or food-related experience preferred.

- Prior supervisory or leadership experience preferred.

- Strong communication, organizational, and customer service skills.

- Knowledge of inventory management, merchandising, and product rotation practices preferred.

- Ability to work effectively in a fast-paced retail environment.

Physical Requirements

- Ability to stand and walk for extended periods.

- Ability to lift, carry, push, and pull products weighing up to 50 pounds.

- Ability to frequently work in freezer and cold-storage environments.

- Ability to bend, reach, kneel, and perform repetitive stocking activities.

Success Factors

- Commitment to exceptional customer service.

- Strong leadership and team-building abilities.

- Attention to product quality, inventory accuracy, and department presentation.

- Ability to prioritize tasks and adapt to changing business needs.

- Focus on operational excellence, food safety, profitability, and associate development.

We also provide a variety of benefits including:

- Competitive wages paid weekly

· Access to up to 50% of your earned wages before payday, via our partnership with Stream

- Associate discounts

- Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)

- Time off (vacation, holidays, sick pay). For eligibility requirements please visit https://urldefense.com/v3/__https:/myaci-benefits.com/__;!!K1aXqncla1X7G90AkdLmCg!rAQQIgK5qTHEOZimihiTu-Cq5CqDd5yTyDy2Md9yy2X9n5N5-LNd_VFz-Ph78hdScxWtyckceXfHreYVJ1PsQk_8tfijDVHG5g$ myACI Benefits

- Leaders invested in your training, career growth and development

- An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values – Click below to view video: ACI Values