About this role
The EDI Analyst is responsible for ensuring the consistency and integrity of our system’s data, providing technical support in software applications, answering questions, trouble shooting and supporting specifications related to any EDI application while also providing seamless customer service. (S)he is also responsible for the definition, development and ongoing management of our EDI and custom electronic commerce business integrations between Shamrock Farms and external trading partners. (S)he will manage communication between electronic customers, vendors, business Users and Information Services staff, while also managing and prioritizing expansion, improvements, costs and quality of service.
Essential Duties:
- Maintain an inventory of existing trading partner relationships, contracts, support agreements, business users and build a managed repository
- Help to develop and maintain an onboarding requirements package for prospective customer/vendor partners
- Assess existing and potential service level risks related to customer/vendor transactions and our performance against our agreements
- Support the development of version upgrade plans based on urgency and impact
- Assist in the development and maintenance of a documentation initiative and define technical processes related to Shamrock Farms e-commerce interconnections
- Pull weekly/monthly project scorecards and detailed project status reports
- Act as a liaison within and amongst the Dairy business units and home office Shared Services by establishing and maintaining strong relationships throughout our organization
- Other duties as assigned
Qualifications:
- Bachelor’s degree preferred
- 3 plus years’ experience in Supply Chain and/or electronic commerce business experience
- 1 plus years’ experience in business process and software integration working in core distribution and manufacturing business processes (Procurement, Sales, Distribution, Warehouse Management, Logistics, Production and Shop Floor)
- Demonstrates expertise in Microsoft Dynamics AX (or similar ERP)
- Demonstrates expertise in Microsoft Office (Word, Excel, Power Point, SharePoint, Project)
- Demonstrates expertise in High Jump EDI/Accellos/VSYNC integration (or similar EDI platform software)
- Demonstrates expertise with data mapping/transformation and query techniques
- Demonstrates expertise with EDI communications protocols (VAN, FTP, sFTP, AS2)
- Demonstrates expertise in Systems Analysis
- Strong written/verbal communication
Corporate Summary:
At Shamrock Foods Company, people come first – our associates, our customers, and the families we serve across the nation. A privately-held, family-owned and -operated Forbes 500 company, Shamrock is an innovator in the food industry and has been since being founded in Arizona in 1922.
Our Mission:
At Shamrock Foods Company, we live by our founding family’s motto to “treat associates like family and customers like friends.”
Why work for us?
Benefits are a major part of your overall compensation, and we believe offering them at an affordable cost is not only the right thing to do, but it helps keep you and your family healthy. That’s why Shamrock Foods pays for the majority of your health insurance, allowing you to take home more of your paycheck. And it doesn’t stop there - our associates also enjoy additional benefits such as 401(k) Savings Plan, Profit Sharing, Paid Time Off, as well as our incredible growth opportunities, continued education and wellness programs.
Equal Opportunity Employer
At Shamrock Foods Co all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity or any other basis protected by applicable law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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