PM Engineer Supervisor

About Us

At the cornerstone of Ladybird Lake and the Austin Skyline, the internationally recognized best in class Luxury Hotel Group, The Loren Hotel will bring a level of understated luxury and sophistication to Austin.

With its unparalleled views of Lady Bird Lake and the Austin skyline, The Loren invites discerning residents and guests to experience the ultimate in understated luxury and curated Austin culture. Our modern hotel rooms, impeccable service, and exclusive amenities offer the perfect complement to our indoor-outdoor environment, uniquely set within Austins most beloved green space.

We are Uncompromising by Nature

We are here for those who question the ordinary. Who shun the mundane, the dull and the blunt. The risk-takers, the tree-shakers, the trail-makers. Those who believe in more, in further, and better. Who wont settle for second, or for good enough? or nearly there? Who will get to their feet and not be shaken by doubters. Not afraid to be one of the curious minds. Who will talk of the world with elegance and charm. Knowing of its beauty, its delicate place. Yet embrace those things that bring us on. Art, food, wine, and song. Find us, united by a love for life. Its zest, its zing its unpredictable turns. Join our commitment, our passion, and flair. Free spirits with soul.

Our Full-time Eligible benefits include:

Participation in 401(k) with company match of up to 4%*

Medical with 0 deductible/0 co-pay options/Dental/Vision/FSA/STD/LTD/Life and AD&D/Hospital Indemnity

Paid PTO

Paid Holidays

Paid Maternity/Paternity Leave

Employee Assistance Program*

Complimentary Employee Meal*

Complimentary Bus Passes*

50% off Dining in Nido*

Recognition Programs, Incentives and Celebrations*

*Benefits available to Part time Associates

Job Summary and Responsibilities

Reporting to the Chief Engineer, the PM Engineer Supervisor is responsible for overseeing and executing the hotel's preventive maintenance program, coordinating daily engineering activities, and ensuring that all hotel facilities, equipment, and building systems are maintained in excellent operating condition consistent with The Loren's standards.

This position provides hands-on technical support and leadership to the engineering team, ensuring preventive maintenance schedules are completed, maintenance requests are addressed promptly, and potential equipment or facility issues are identified and resolved proactively.

The PM Engineer Supervisor plays an essential role in maintaining the hotel's physical assets, supporting operational efficiency, promoting sustainability, and delivering an exceptional guest experience through attentiveness, anticipation, courtesy, professionalism, and efficiency.

Preventive Maintenance and Engineering Operations

- Oversee and coordinate the hotel's preventive maintenance program, ensuring all scheduled inspections, servicing, and maintenance activities are completed accurately and on time.

- Perform preventive, routine, and corrective maintenance to ensure hotel facilities and equipment meet established quality, safety, and sustainability standards.

- Assign, monitor, and follow up on maintenance work orders to ensure timely completion and proper documentation.

- Conduct routine inspections of guest rooms, public areas, back-of-house spaces, and mechanical equipment to identify maintenance needs and potential issues.

- Troubleshoot and perform repairs involving HVAC, electrical, plumbing, mechanical systems, and general building maintenance.

- Assist with the installation, repair, and maintenance of wall coverings, flooring, paint, furniture, fixtures, and other hotel finishes.

- Perform basic electrical repairs, including replacing light bulbs, switches, receptacles, and lighting fixtures, within applicable qualifications and safety requirements.

- Perform minor plumbing repairs and maintenance.

- Monitor equipment performance and report recurring problems, deficiencies, or major repair requirements to the Chief Engineer.

- Ensure maintenance activities are completed with minimal disruption to guests and hotel operations.

Team Leadership and Supervision

- Coordinate daily assignments and provide guidance to engineering and maintenance team members.

- Monitor the quality, productivity, and timely completion of assigned maintenance tasks.

- Provide technical assistance, coaching, and on-the-job training to engineering associates.

- Promote teamwork, accountability, and adherence to departmental policies and procedures.

- Assist the Chief Engineer in maintaining appropriate staffing, scheduling, and departmental operational coverage.

- Assist the chief Engineer with inventory and orders.

Safety, Sustainability, and Compliance

- Maintain a clean, organized, and safe working environment in all engineering areas.

- Follow established safety procedures and ensure proper use of tools, equipment, and personal protective equipment.

- Identify and report potential safety hazards, equipment malfunctions, and maintenance concerns.

- Support hotel sustainability initiatives through responsible energy, water, and material usage.

- Ensure all maintenance activities comply with applicable safety regulations, building requirements, and hotel standards.

Guest Service and Interdepartmental Relations

- Maintain a courteous, professional, and service-oriented approach when interacting with hotel guests and associates.

- Respond promptly to maintenance concerns that may affect guest comfort, safety, or satisfaction.

- Coordinate with Housekeeping, Front Office, Food and Beverage, and other departments to address maintenance needs.

- Maintain guest privacy and minimize noise and operational disruptions while performing maintenance work.

- Perform additional duties and responsibilities as assigned by the Chief Engineer or hotel leadership.

Core Competencies

Drawn from our core values, each competency is built upon a set of basic behaviors that are shared by all associates, regardless of role which include:

- Integrity and Respect

- Communication

- Innovation

- Teamwork and Relationships

- Hospitality

- Job Excellence

- Managing and Developing Others

- Leadership

Qualifications

Education/Formal Training

- High School Diploma or GED

- Certifications (Preferred) HVAC, Electrician, Plumbing

Experience

- Minimum of two (2) years of engineering, facilities maintenance, or building operations experience preferred.

- Previous hotel or luxury hospitality engineering experience preferred.

- Previous experience coordinating or supervising maintenance personnel is preferred.

- Ability to communicate effectively in English and interact professionally with hotel guests.

- Ability to work a flexible schedule, including weekends, holidays, and varying shifts, as required by hotel operations.

Knowledge/Skills

- Working knowledge of preventive maintenance programs and general building maintenance practices.

- Basic to intermediate knowledge of HVAC, electrical, plumbing, mechanical systems, and building operations.

- Ability to troubleshoot equipment and identify maintenance issues before they impact hotel operations.

- Knowledge of proper tools, equipment, materials, and safe maintenance practices.

- Strong organizational, time management, and problem-solving skills.

- Ability to prioritize work orders and coordinate multiple maintenance activities.

- Strong interpersonal, communication, and team leadership skills.

- Commitment to maintaining luxury hotel standards and delivering exceptional guest service.

Physical Requirements

- Able to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state and local standards, including meeting qualitative productivity standards.

- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state and local standards.

- Requires standing for extended periods, walking, pushing, lifting up-to 50 pounds, bending, and reaching, kneeling, stooping, crawling, and climbing