Instructional Designer

Overview

Jackson Healthcare and our family of companies provide healthcare systems, hospitals and medical facilities of all sizes with the skilled and specialized labor and technologies they need to deliver high quality patient care and achieve the best possible outcomes — while connecting healthcare professionals to the temporary engagements, contract assignments and permanent placement employment opportunities they desire.

Headquartered in metro Atlanta, we’re powered by more than 2,600 associates and over 20,000 clinician providers covering all 50 U.S. states.

Our mission is to improve the delivery of patient care and the lives of everyone we touch. This includes the patients, clinicians and healthcare executives we work with through our companies every day, as well as our communities, the nonprofit organizations we support and each associate who is part of our family.

We’re always looking to add new talent to our teams. We value diverse professionals at all levels and across multiple disciplines and areas of expertise, who have strong leadership skills, align with our culture, and are committed to excellence.

Are you passionate about creating content that engages participants and leads to an impactful learning experience? Jackson Healthcare is seeking a skilled and dynamic Instructional Designer to join our team and contribute to the growth and success of our Learning & Development initiatives. Your expertise in instructional design and learning theory will be key in shaping the learning experience and driving growth and development for individual contributors, teams, and leaders within our organization. Your role will include:
• Conducting and analyzing training needs analyses
• Effectively applying instructional design and learning theories across the enterprise
• Designing, developing, evaluating, and maintaining content for in-person, virtual, and hybrid learning experiences for both instructor-led and self-directed learning courses.
• Creating templates, quizzes, assessments and interactive learning
• Collaborating closely with subject matter experts, facilitators, the L&D team, and other stakeholders •Creating content that meets the learning objectives and engages our target audience
• Utilization of technology for instructional design included AI-enhanced tools for design including Sana LMS/LXP, Synthesia Video software, Canva, etc.
• Direct input into Learning Strategy, strategy for learning retention, and development of live and e-learning courses that meet the needs of our customers.
# ESSENTIAL RESPONSIBILITIES :

- Develop and design training content, including presentations, participant and facilitator guides, job aids, and multimedia content that fits the JH learning strategy, customer needs as defined by the L&D intake process and is congruent with current learning design standards.

- Collaborate with subject matter experts to gather information and ensure accuracy and relevance of content.

- Create interactive learning activities, scenarios, role plays, video and avatar content and simulations to enhance learner engagement and comprehension.

- Design and implement knowledge checks, assessments, and surveys to measure learning outcomes and gather feedback. Research and incorporate industry best practices and emerging trends in content development and learning technologies. Utilize the LXP / LMS to capture learning data and synthesize it into reporting or executive summary form for use by the customer.

- Edit and proofread content to ensure clarity, consistency, and adherence to brand guidelines.

- Maintain and update existing training materials to reflect changes in processes, policies, or industry regulations.

- Use trending principles of instructional design and multimedia skills to incorporate elements such as videos, graphics, and animations in the content.

- Conduct quality assurance checks to ensure the functionality, usability, relevance, and effectiveness of live, e-learning and online training modules.

- Become an admin or superuser of the instructional design technology-based tools such as Sana LMS/LXP, Synthesia Video Software, Canva and any other technology chosen for instructional design purposes by the SVP of Learning and Development.

- Track and manage instructional design projects through the use of the team project management tool (Monda.com or similar) related to tasks, delegation, tracking of project status, etc.

- Works with the SVP, Learning and Development to assist in developing JH Learning Strategy, strategies for retention, learning ecosystem design and best practices related to Learning and Development design.

- TeamWork:

- Collaborate with other L&D team members to accomplish designated tasks and assignments

- Share constructive feedback with other team members in a respectful manner that ties to the JH Core Values

- Demonstrate Self-awareness and a focus on others first

- Make wise decisions as illustrated in the JH Core Values

QUALIFICATIONS – EDUCATION, WORK EXPERIENCE, CERTIFICATIONS :

Required:

- Bachelor's degree in Instructional Design, Learning Design & Technology, or other degree in related fields such as Communication or Education.

- Minimum of 3-5 years in content development or instructional design.

Preferred:

- Relevant certifications in content development, instructional design, or e-learning are a plus.

- Candidates must provide a portfolio of training samples upon request.

- Prefer Master’s degree in Instructional Design, Learning Design & Technology.

KNOWLEDGE, SKILLS, AND ABILITIES :

Required Skills and Experience:

- Strong expertise in developing training solutions, including presentations, user guides, job aids, and multimedia content.

- Proficiency in using content authoring tools (Articulate Storyline, Adobe Captivate, Sana LMS/LXP, Synthesia), AI-enhanced tools and Learning Management Systems.

- Solid understanding of instructional design principles and adult learning theory.

- Excellent written and verbal communication skills, with a keen eye for detail.

- Strong ability to tenaciously complete assigned tasks within a reasonable amount of time.

- Strong listening skills and ability to be intellectually curious.
- Ability to embrace change and shift focus when unexpected work arises.
- Ability to use discernment to prioritize tasks and decide what to focus on to maximize impact.
- Ability to actively seek to understand the needs of others and provide a positive experience that addresses their needs, questions, and concerns.

Preferred Skills and Experience:

- Proven knack for graphic design and human factors

- Ability to collaborate effectively with cross-functional teams and subject matter experts.

- Strong project management and organizational skills, with the ability to manage multiple projects and meet deadlines.

- Familiarity with multimedia elements and their integration into training materials

- Knowledge of learning evaluation methods and tools.

- Creative problem-solving skills and ability to think critically.

- Strong self-motivation and ability to work independently.

TRAVEL REQUIREMENTS & WORKING CONDITIONS :

- Up to 5% travel

- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job

- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

- While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; write; type; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and smell

- The employee must frequently lift and/or move up to 50 pounds

Disclosures

Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles.

As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing.

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.