Chief Technology Officer

Position Overview:

Total Quality Logistics is seeking a Chief Technology Officer (CTO) to lead software engineering, architecture, AI and automation, and technology integration for M&A activity. Reporting to the Chief Information Officer, the CTO will translate technology strategy and business priorities into scalable platforms, strong delivery capabilities, and measurable business results.

The CTO will lead an organization of 200+ employees, plus contractors, through a senior leadership team. This executive will be accountable for engineering performance, technical standards, talent development, and investment decisions across the organization.

Success requires the ability to scale delivery capacity, execution, and apply technology to improve revenue growth, productivity and service for TQL’s sales organization, customers, and carriers.

The Opportunity:

- Lead a substantial technology organization with direct influence on TQL’s operating performance and growth.
- Partner with the CIO, Product Management and business leadership to shape technology priorities and execution.
- Advance enterprise capabilities in software engineering, AI, and automation.
- Direct technology integration for acquisitions and develop the organizational capacity to support continued expansion.

Responsibilities:

- Establish and execute the development roadmap in alignment with the CIO’s technology strategy and business priorities set by Product Management.
- Lead the plan to triple delivery capacity through organizational development, engineering practices, automation and an effective mix of employees and contractors.
- Set clear delivery commitments and improve speed, predictability and quality across engineering teams while balancing operational needs, growth initiatives and innovation.
- Establish technical direction, drive consistent adoption and manage exceptions to support secure, reliable and scalable platforms.
- Oversee the AI and automation roadmap, with accountability for integrating capabilities into production applications and workflows that deliver measurable business value.
- Lead integration planning, technical knowledge transfer and retention of key talent, partnering with Product Management on platform direction.
- Partner with business leaders to translate sales, customer and carrier needs into solutions that improve revenue, productivity and service.
- Recruit and develop senior technology leaders, establish clear accountability and build succession across engineering, architecture and AI and automation.
- Direct investments and costs within the CIO-approved technology plan, allocate resources against priorities and report delivery performance and business results.
- Advise the CIO and executive team on emerging technologies, competitive risks and investment opportunities, and contribute to strategic and annual business planning.
- Work with Information Security, Data and Analytics, and Infrastructure and Operations to ensure solutions meet security, reliability and performance requirements.

Qualifications :

- 12+ years of software engineering leadership experience, including at least five years leading a technology organization of 200+ people.
- A demonstrated record of leading senior technology executives and improving organizational performance at scale.
- Experience expanding engineering capacity while strengthening delivery discipline, technical quality and accountability.
- Proven success deploying AI and automation capabilities in production applications and business workflows.
- Experience integrating technology platforms and technical teams following acquisitions.
- Technical depth across software engineering, architecture, AI and automation, combined with sound commercial judgment and financial discipline.
- The ability to align technology decisions with business priorities and communicate investment tradeoffs clearly to executive stakeholders.
- A record of attracting and developing leadership talent and building succession.
- A bachelor’s degree in Computer Science, Engineering or a related field; a master’s degree in a technical discipline or business is preferred.
- Experience in logistics, transportation or a technology marketplace is a plus.

Where you'll be: 4289 Ivy Pointe Blvd, Cincinnati, OH 45245

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What’s your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at [email protected]