About this role
This position is located in Oklahoma City, Tulsa and Sallisaw, Oklahoma.
This is a contract position via the GALT Foundation. This is NOT a state job and does not have state benefits.
Social Worker level I: $21.61/hour
Social Worker level II: $22.10/hour
Days worked will be Monday through Friday, 8:00 AM to 5:00 PM, with a 1 hour lunch break.
Travel for this position is occasional. Must possess a valid driver's license and must maintain required car insurance.
Minimum Qualifications:
- Education and Experience requirements at this level consist of a bachelor’s degree;
- OR an equivalent combination of education and experience, substituting one year of experience in professional social work for each year of the required education.
Job Responsibilities:
This position is within the Escalated Issues Department of the ADvantage Waiver Administration, Medicaid Services Unit (MSU). This is a temporary position filled GALT staffing. The position provides departmental support through the initial screening and review of Critical Incidents, research of escalated Member concerns, and coordination of Provider Questions (PQ) and other departmental assignments.
- Perform initial screening and review of ADvantage Critical Incidents to identify required information, documentation, and appropriate next steps.
- Research and provide support for escalated Member concerns and Provider Questions through coordination, follow-up, and documentation.
- Review case records and supporting documentation to identify concerns, missing information, and potential resolution options.
- Communicate with provider agencies and OKDHS staff to gather information and provide assistance as needed.
- Monitor pending assignments and maintain accurate and timely documentation in accordance with established policies and procedures.
- Utilize agency systems and applications, including Harmony, AVA, Microsoft Outlook, and Microsoft Teams.
Necessary Connectivity:
- This position may be eligible for a hybrid in-person/telework arrangement depending on the applicant's location and agency operational needs.
- Employees approved for telework must provide and maintain a stable, reliable high-speed internet connection (not a mobile hotspot).
- Employees unable to maintain the required connectivity will be required to work from an OKDHS office.
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GALT Foundation Position (Not a State of Oklahoma position)
Announcement #: 26-JD269
PIN: GALT0045