About this role
The Facilities Reliability Manager owns reliability strategy and execution for critical facility infrastructure, with primary accountability for maintenance excellence and utilities performance. You will lead programs that keep HVAC, electrical, mechanical, and process utilities safe, available, and cost-effective, partnering closely with technicians, engineers, and operations to reduce downtime, extend asset life, and continuously improve how work gets done.
- Own the site maintenance strategy for facility and utility assets, balancing preventive, predictive, and corrective work
- Develop and improve PM/PdM programs using criticality analysis, FMEA, and RCM to target failure modes with the highest operational impact
- Establish and govern work management standards: planning, scheduling, backlog health, wrench time, and work quality
- Define and manage maintenance KPIs (availability, MTBF, MTTR, PM compliance, schedule compliance, reactive vs. proactive mix, overtime, contractor performance)
- Provide hands-on technical support during extended outages and complex troubleshooting events
- Build training materials, one-point lessons, SOPs, service bulletins, and lifecycle documentation for cradle-to-grave asset management
- Identify critical spares and min/max strategies to prevent extended downtime on high-impact equipment
- Coach and develop maintenance technicians and supervisors in structured problem-solving and reliability best practices
- Drive continuous improvement of craft skills, shift coverage models, and vendor/contractor execution
- Bachelor’s Degree in Mechanical, Electrical, Industrial, Facilities/Building Engineering, or equivalent experience with demonstrated exceptional ability
- Experience leading or strongly influencing industrial/facilities maintenance organizations and programs
- Hands-on experience with utilities systems in manufacturing, industrial, campus, or other high-availability environments
- Working knowledge of electromechanical systems and how mechanical, electrical, and controls issues interact in the field
- In-depth knowledge of TPM, RCM, FMEA, and PdM methodologies
- Experience with predictive maintenance technologies preferred (vibration, infrared thermography, ultrasound, oil analysis)
- Prior experience as a maintenance technician (or equivalent field background) strongly preferred
- Proficiency with structured problem-solving (DMAIC, 8D, 5-Why, fishbone, etc.)
- Strong verbal and written communication skills; able to train technicians and influence cross-functional partners while working in a fast-paced environment
- Solid computer skills; CMMS/EAM experience required or strongly preferred; scripting/programming a plus