About this role
Join J.P. Morgan’s Corporate & Investment Bank, a global leader trusted by the world’s most important corporations, governments, and institutions. As a Global Custody Product Manager, you will be at the forefront of digital asset custody and data innovation, shaping the future of custody services and delivering best-in-class solutions for our clients.
This role offers the opportunity to manage and deliver the digital asset custody agenda and develop the custody Data & AI strategy within J.P. Morgan Securities Services. You will ensure strong governance and control, maximize profitability, and partner with global teams across product development, operations, technology, legal, compliance, risk/controls, client service, sales, and third parties. The position requires end-to-end ownership and active engagement in commercial and regulatory discussions, supporting the evolution of custody products and services.
Job responsibilities:
- Product leader for J.P. Morgan’s digital asset custody roadmap and Data & AI initiatives, including digital custody wallet and strategic data platforms
- Conduct market and business case analysis; collaborate with clients, vendors, and internal teams to design new products and operating models
- Own and implement product definition and future strategy, delivering new capabilities and enhancements with Product Development and Technology
- Maintain and evolve governance frameworks to meet regulatory demands and changing product requirements
- Understand, influence, and implement a fast-evolving regulatory landscape, adapting custody arrangements and servicing models
- Engage in commercial discussions with Sales and Client Service, including RFPs, due diligence, pricing inputs, and client contract negotiations
- Work with Legal and Compliance to support legal and regulatory requirements, ensuring compliant product design and delivery across jurisdictions
Required qualifications, capabilities, and skills:
- Excellent track record in design and delivery of new or changed products, managing change across complex stakeholders
- Deep understanding of Global Custody product and operating models, ideally from operations, product management, or client service
- Strong presentation and communication skills, able to articulate concepts clearly and concisely
- Commercially focused, with understanding of business financials; P&L management experience advantageous
- Inclusion of risk and control parameters in daily activities; comfortable in a regulated environment
- Ability to partner across custody organization and Kinexys; experience in operations, technology, risk, controls, compliance, legal, client service, relationship management, and sales advantageous
Preferred qualifications, capabilities, and skills:
- Prior experience in custody product management or closely related product ownership role with delivery and change management
- Working knowledge of blockchain and digital assets, including tokenization and its impact on institutional investors and servicing models
- Strong stakeholder management and execution leadership in a global, matrixed environment
- Comfort in client-facing discussions and supporting commercial activity, including RFPs, due diligence, pricing inputs, and contract negotiation
- Strong written and verbal communication skills; ability to distil complex concepts into clear messages