Global Custody - Product Manager – Vice President

JPMorgan Chase & Co.New York City, New YorkOn-siteFull-timePrincipal, 12–15+ yearsListed 38 minutes ago

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About this role

Join J.P. Morgan’s Corporate & Investment Bank, a global leader trusted by the world’s most important corporations, governments, and institutions. As a Global Custody Product Manager, you will be at the forefront of digital asset custody and data innovation, shaping the future of custody services and delivering best-in-class solutions for our clients.

This role offers the opportunity to manage and deliver the digital asset custody agenda and develop the custody Data & AI strategy within J.P. Morgan Securities Services. You will ensure strong governance and control, maximize profitability, and partner with global teams across product development, operations, technology, legal, compliance, risk/controls, client service, sales, and third parties. The position requires end-to-end ownership and active engagement in commercial and regulatory discussions, supporting the evolution of custody products and services.

Job responsibilities:

- Product leader for J.P. Morgan’s digital asset custody roadmap and Data & AI initiatives, including digital custody wallet and strategic data platforms

- Conduct market and business case analysis; collaborate with clients, vendors, and internal teams to design new products and operating models

- Own and implement product definition and future strategy, delivering new capabilities and enhancements with Product Development and Technology

- Maintain and evolve governance frameworks to meet regulatory demands and changing product requirements

- Understand, influence, and implement a fast-evolving regulatory landscape, adapting custody arrangements and servicing models

- Engage in commercial discussions with Sales and Client Service, including RFPs, due diligence, pricing inputs, and client contract negotiations

- Work with Legal and Compliance to support legal and regulatory requirements, ensuring compliant product design and delivery across jurisdictions

Required qualifications, capabilities, and skills:

- Excellent track record in design and delivery of new or changed products, managing change across complex stakeholders

- Deep understanding of Global Custody product and operating models, ideally from operations, product management, or client service

- Strong presentation and communication skills, able to articulate concepts clearly and concisely

- Commercially focused, with understanding of business financials; P&L management experience advantageous

- Inclusion of risk and control parameters in daily activities; comfortable in a regulated environment

- Ability to partner across custody organization and Kinexys; experience in operations, technology, risk, controls, compliance, legal, client service, relationship management, and sales advantageous

Preferred qualifications, capabilities, and skills:

- Prior experience in custody product management or closely related product ownership role with delivery and change management

- Working knowledge of blockchain and digital assets, including tokenization and its impact on institutional investors and servicing models

- Strong stakeholder management and execution leadership in a global, matrixed environment

- Comfort in client-facing discussions and supporting commercial activity, including RFPs, due diligence, pricing inputs, and contract negotiation

- Strong written and verbal communication skills; ability to distil complex concepts into clear messages