Person In Charge (PIC)

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

Position Purpose

The Person in Charge (PIC) provides leadership and operational support to ensure the store operates efficiently and delivers excellent customer service. The PIC assists store management with directing associates, maintaining store conditions, supporting department operations, and ensuring company policies, safety standards, and procedures are followed. In the absence of store management, the PIC may assume responsibility for overseeing store operations.

Key Responsibilities

Store Operations & Leadership

- Provides leadership and direction to associates during assigned shifts.
- Assists store management with coordinating daily store operations and business priorities.
- Assigns tasks and follows up to ensure work is completed accurately and on time.
- Monitors overall store conditions, including merchandising, cleanliness, product availability, and customer service.
- Provides guidance and support to associates throughout the shift.
- Assists in resolving operational issues and escalates concerns to store management when appropriate.
- Supports opening and closing procedures as assigned.

Associate Support

- Promotes a positive, professional, and team-oriented work environment.
- Provides coaching, direction, and feedback to associates as needed.
- Helps ensure associates understand and follow company policies and procedures.
- Assists with training and development of new and existing associates.
- Communicates store priorities and expectations to associates during assigned shifts.
- Works collaboratively with department leadership to address staffing and operational needs.

Customer Service

- Leads by example in providing friendly, courteous, and responsive customer service.
- Assists customers with questions, concerns, and product needs.
- Helps resolve customer concerns professionally and appropriately.
- Ensures associates maintain established customer service standards.
- Supports a clean, organized, and welcoming shopping environment.

Merchandising & Store Conditions

- Monitors product presentation, stocking, facing, and merchandising throughout the store.
- Helps ensure promotional displays, signage, and pricing are accurate and properly maintained.
- Identifies out-of-stock conditions and communicates concerns to appropriate department leadership.
- Ensures aisles, sales areas, entrances, and other customer-facing areas remain clean and organized.
- Assists departments with operational priorities when necessary.

Safety, Security & Compliance

- Helps maintain a safe environment for customers and associates.
- Ensures associates follow established safety, sanitation, food safety, and security procedures.
- Identifies and responds appropriately to safety hazards and operational concerns.
- Reports accidents, incidents, equipment concerns, and other issues according to company procedures.
- Supports compliance with company policies and applicable regulatory requirements.
- Assists with emergency situations and follows established store procedures as necessary.

Other Responsibilities

- May assume responsibility for store operations in the absence of store management.
- Communicates significant operational, associate, or customer concerns to store leadership.
- Works collaboratively with all departments to support overall store goals.
- Performs other duties as assigned.

We also provide a variety of benefits including:

- Competitive wages paid weekly
· Access to up to 50% of your earned wages before payday, via our partnership with Stream
- Associate discounts
- Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
- Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits (https://urldefense.com/v3/__https:/myaci-benefits.com/__;!!K1aXqncla1X7G90AkdLmCg!rAQQIgK5qTHEOZimihiTu-Cq5CqDd5yTyDy2Md9yy2X9n5N5-LNd_VFz-Ph78hdScxWtyckceXfHreYVJ1PsQk_8tfijDVHG5g$)
- Leaders invested in your training, career growth and development
- An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values – Click below to view video: ACI Values

A copy of the full job description can be made available to you.