About this role
Generator Service Technician
Position Type: Full-Time
Department: Service Department
Position Summary
We are seeking a skilled and dependable Generator Service Technician with a strong electrical background to perform installation, maintenance, troubleshooting, and repair of commercial and residential standby generator systems.
The ideal candidate will have hands-on experience with electrical systems, wiring, controls, and troubleshooting, along with the ability to diagnose and repair generator-related issues safely and efficiently.
Key Responsibilities
- Perform routine maintenance, inspections, and preventative maintenance on standby generators.
- Troubleshoot, diagnose, and repair generator electrical and mechanical problems.
- Diagnose electrical issues involving wiring, control panels, transfer switches, relays, breakers, and circuit boards.
- Perform testing and troubleshooting of automatic transfer switches (ATS).
- Read and interpret electrical schematics, wiring diagrams, and technical manuals.
- Test voltage, amperage, frequency, and other electrical measurements.
- Perform generator startups, load testing, and operational testing.
- Identify and repair fuel system, battery, charging system, and engine-related issues.
- Install and service generator accessories and electrical components.
- Complete service reports, maintenance records, and customer documentation.
- Communicate professionally with customers regarding equipment condition and recommended repairs.
- Maintain a clean, organized, and safe work environment.
- Follow all applicable electrical codes, safety procedures, and manufacturer guidelines.
Qualifications
- Previous experience in generator service, electrical work, or a related technical field preferred.
- Basic mechanical and engine troubleshooting skills.
- Knowledge of single-phase and three-phase electrical systems.
- Strong understanding of AC/DC electrical systems.
- Ability to read and understand electrical schematics and wiring diagrams.
- Experience using electrical testing equipment, including multimeters and clamp meters.
- Ability to work independently and solve problems in the field.
- Strong communication and customer service skills.
- Valid driver's license with a clean driving record.
- Ability to lift equipment and work in various weather conditions.
Preferred Experience
- Standby generator systems, including Generac, Kohler, Cummins, or similar brands.
- Electrical troubleshooting and repair.
- Engine diagnostics and preventative maintenance.
- Automatic transfer switches and generator control systems.
- Electrical installation and service experience.
What We Offer
- Competitive pay based on experience.
- Company vehicle (if applicable).
- Company-provided tools and equipment (if applicable).
- Training and opportunities for advancement.
- Paid time off and holidays.
- A stable, growing work environment.
Ideal Candidate
We are looking for someone who is mechanically inclined, electrically knowledgeable, dependable, and motivated to learn. The right candidate should be comfortable troubleshooting electrical problems, working with their hands, interacting with customers, and taking ownership of service calls from start to finish.