About this role
Job Summary and Responsibilities
As our Medical Assistant, you'll keep the day running smoothly and efficiently for your patients and clinical team. Every day, you will take the lead on proactively preparing patient charts, ensuring all information is obtained and up-to-date for those seen in our facility. You can expect to have multiple patients daily depending on the number of physicians are on-site. Your success in this role comes from your enthusiasm to help others, work efficiently, and your empathy for our patients. Some essential job skills are as follows:
- Demonstrates adherence to the Standards of Conduct Requirements. Completes and turns in the SOC acknowledgement card. Fulfills compliance education requirements as directed by the Compliance Department or Department Management. Completes all department competencies as requested and remains current with CHW mandated competencies.
- Performs duties in support of and in compliance with the performance improvement plan, TJC and other licensing, accrediting and regulatory agencies.
- Under the direction of the providers and/or nurses, performs a variety of direct and indirect patient care activities or tasks specific to the Los Angeles Center for Women's Health.
- Escorts patients from the reception area to all patient areas (i.e. consult room, exam room, procedure room, lab draw room, mammography room, ultrasound room, and/or changing lounge, etc).
- Measures, records in EMR and reports (to provider) vital signs, weight and height in the electronic healthcare record. Reviews healthcare questionnaire for completeness and ensures any missing information is obtained.
Job Requirements
Required
- Phlebotomy certification is required within 6 months of hire
- 1-3 years work experience in a physician-based/outpatient hospital clinic setting.
- Experience communicating with individuals on a one-on-one basis from a variety of socioeconomic and ethnic backgrounds and at various organizational levels, using appropriate vocabulary and grammar in order to convey information.
- Phlebotomist: CA, within 6 - months
- Basic Life Support - CPR
- Fire Safety, within 90 Days
Where You’ll Work
Founded in 1887, Dignity Health - California Hospital Medical Center is a 318-bed, acute care, nonprofit hospital located in downtown Los Angeles, California. Serving over 100,000 patients annually, the hospital offers a full complement of services including a Level II Trauma Center, Level III NICU, heart care, women’s health, and a family birth center. In 2025, we opened our new patient tower, Grand Tower, featuring a dramatically expanded Emergency Department and Family Birth Center that will increase patient comfort and privacy.
Additionally, California Hospital Medical Center has been recognized as an LGBTQ+ Healthcare Equality Leader by the Human Rights Campaign Foundation. It is a Joint Commission-certified Primary Stroke Center, and recently was awarded the AMA/ASA’s Get the Guidelines - Stroke Gold Plus Quality Achievement, recognizing the hospital’s commitment to providing the best stroke care.
California Hospital Medical Center shares a legacy of humankindness with Dignity Health and CommonSpirit Health, one of the nation’s largest health care systems, dedicated to providing compassionate, high-quality, and affordable patient-centered care. One Community. One Mission. One California